Hello everyone, this is my first post and of course it's because I have a problem. We have been pool owners for years and never really had any trouble keeping the water looking good but this year has been a different story. Up until about two weeks ago, everything was going great. But suddenly after doing my normal maintenance the water started to look a little cloudy. I attributed to the high amount of rain and did my usual by adding an extra chlorine tablet to the skimmer and adding in some water clarifier. Normally, the next day the water is looking good again but this time is wasn't the case. I really don't go to the pool stores too often but after 5 days of cloudy water, decided it might be worth a visit. The pool store told me that my metals (copper) were high and sold me something to prevent staining and also a Culator 4.0 metal remover. I put the Culator in the pump basket and added the stuff to prevent stains. They also said my phosphates were super high and sold me some phosphate remover which I have never used before. I followed their directions and a week later the water is no better and I'm out over $300. I decided to search the internet and found this site which seems to be a better solution than daily visits to the pool store. I'm going to order a testing kit today but in the meantime, everyone in the house wants to kill me right now. I did take a water sample to the pool store yesterday and found that the metals have dropped from 1.7 to 1.2 so the Culator seems to be working but there are some concerns after reading many posts last night. My pH is 7.5 and the total alkalinity is 109. calcium hardness is 237. My concerns begin here with FC at 4.6 and TC at 5.6 while CYA is 150. TDS is 1500, and Phosphate is 4000 which they said is the highest that the machine will read. Not sure what optimizer is but I'm at 2 and they recommend 30-35. If I understood the information that I read last night, my biggest concern is the CYA being at a high level. With a CYA level of 150, my best option is to do a partial drain and refill or to have someone come perform reverse osmosis on the pool. I did add 6 oz. of water clarifier again last night but at this my point, my thinking is that money is just being wasted by adding anything else. My pool is a pebble tec inground pool with about 22,000 gallons. This year we put in a new filter and heater. The filter is variable speeds and it's a sand filter but also contains glass or something like that as I'm not exactly sure. The filter has a chlorinator attached that holds 3 inch pucks. Since we are in the middle of the pool season, and the whole house relies on me for the pool, the pressure is on and I am failing miserably. Any recommendations??