Filter Crack

[BuckeyeMac]

Was floating around the pool when I noticed the outside of our fence was shiny. Went over and saw that the filter is spraying water out the top. Thankfully it’s not a bad crack yet. Looks like it’s cracked along the seam of the sand filter up near the top. What are my options here. Bought new April 2019.

Thanks!
Mac

 

[mknauss]

Take it out of service. Can put on recirculate?
Call manufacturer. That should be under warranty.

 

[borjis]

Looks like another Hayward filter vessel crack on the seam. We've seen a few of these in the past year. Even if it's out of warranty, Hayward has been good & replacing free of charge. They made a bad batch.

 

[BuckeyeMac]

Ah thanks! Yup Hayward. I’ll give them a call tomorrow. And I’ll throw it on recirculate before the timer kicks on in the morning.
Thank you!!!

 

[BuckeyeMac]

Well, called Hayward and I’ve got a ticket # and waiting for a call back from a technician in the next 24-48 hours. Hopefully we can get the body of the filter replaced at no cost.

For now, filter is on recirculate.

 

[BuckeyeMac]

Hayward is sending out a new filter body free of charge! Now to try and find a way to plug up the pool so I don’t lose precious water!

 

[Bill1974]

If your filter is below your pool. plug the lines in the pool (skimmer and returns) if it's above the pool, no need to plug. In the mean time running it in recirculate is the safest. I ran it almost a couple of weeks that way. was starting to get a little clouds toward the end, but just keep the chemicals in balance.

Getting all the wet sand out is the fun part. A large shapvac works well. Easier to put new sand in, but if you're reusing the sand, wash it out before putting it back in. Easier to do now when you have things apart.

I just replaced my 20+ year old filter because of the same issue.