Your pool build has been fought with problems, and while they've been far more than most pool builds, we try to look at what parts are most important. Mechanics and structure are most important. Cosmetics, while important, sometimes need to take a backseat to function if fixing them has a potential to cause a different problem.
So many of the issues you have complained of should or could have been addressed immediately or all work paused. Your contract should have spelled out much more and that would have provided you with more protection.
As to the sticky note list of questions, just by reading it in advance you could see what elements needed to be watched for if not asked about directly. The stuff you felt most important could have been itemized in your contract.
I'm truly sorry you're going thru all this. Perhaps living in a colder northern climate where there are fewer privately owned pools has had an impact on the quality and availability of competent workers?? I dunno?
I hope we can support you to the finish line and help you learn how to take care of your pool. In my *personal* opinion, fiberglass pools are very easy to care for. I hope you'll find that so also.
Maddie
