I’ve been asking them for weeks for a revised quote because they said I was going to have restocking and shipping charges for fittings that didn’t fit. They are close to fully paid. That only happened because we had a water feature that had to be scrapped because the pool ended up in the wrong place and there was not enough room for it. That left them close to fully paid. So I don’t have a lot of leverage.How much money leverage do you have remaining with the Pool Builder?
What does your contract read for warranty and standards of workmanship?
Its not really their fault for hitting a sewer pipe (unless you marked it out for them). It was acutally good of them to fix it without charging you as they are probably not contractually obligated to do so.If our pool install couldn't get any worse...
I was in the yard looking around and I found pieces of clay pipe that I recognized as the sewer pipe. I put a couple of pieces on the gravel, took a picture, and sent it to the PB. He replied today that they hit the sewer pipe while trenching the electrical. He said they repaired it with a "Fernco fitting." They trenched last week. The clay debris only showed up because they pushed the excavated soil around the yard. He would not have told us had I not found it and confronted him. It just keeps getting worse.
Really? They told me before they started anything that they were going to identify any electrical and plumbing in the yard so it wasn’t hit. They hit the electrical, which I didn’t care about because it was just a stab outlet, but hitting the sewer line was a huge mistake.Its not really their fault for hitting a sewer pipe (unless you marked it out for them). It was acutally good of them to fix it without charging you as they are probably not contractually obligated to do so.
I was assuming you or they called 811 to locate the utilities. In most areas it is the law to call before digging. If they hit something that wasn't marked properly then they're not liable. I wouldn't be too worried about the fernco fitting...it is lot less likely to leak than the existing clay pipe.Really? They told me before they started anything that they were going to identify any electrical and plumbing in the yard so it wasn’t hit. They hit the electrical, which I didn’t care about because it was just a stab outlet, but hitting the sewer line was a huge mistake.
They were supposed to do that. At least that’s what they told me they were going to do. We had to drop some powerlines in the alley in order for the crane to lift the pool, and they had me pay the utility directly (about $2000). So I know they were in touch with them.Had you called Miss Utility to come identify your lines prior to the dig? I think that is very commonly done.....
They finished the backfill, so I have no idea what’s going on in there. The pool looks fairly level, but the wall sides are fairly wavy, which concerns me with the coping.Rarely can a utility mark sewer lines that's usually a guess. This PB sounds like a real corner cutter. Before you get too far with the backfill check for straightness using string down the walls and basic level. Plus minus half inch is acceptable. with fiberglass pools they are never dead level. 1 inch is industry standards I beleive but too much
The pool builder contacted me about the conflict with the location of the skimmer bucket. He said to just not use the skimmer in the pool and just use the main drains at the bottom of the pool for circulation.I asked my PB to install a skimmer that had a throat long enough so that the basket would not land under the coping (requiring it to be cut/notched in order to fit a lid). He said he ordered a special skimmer that was "plenty long." I got home from work and found that the pool shell was cut and the skimmer installed... and it lands under the coping. We aren't putting any decking by the skimmer lid end of the pool (it will be grass to the coping). In order to miss the skimmer basket, the coping is 2" into the pool... So how is this resolved?
And like Malba said, the body sweat/oils/sunblock would be virtually impossible to remove by hand. The floating debris although a super, constant PITA could at least be scooped with a net.I would never accept a new pool without one skimmer, and preferably two. Without a skimmer you will need to constantly manually clean the surface