Double Check My Pool Guy (Flocculent)

Richardya

Silver Supporter
Sep 7, 2019
8
New Jersey
Hey I have a new service guy and am a little skeptical. In prior years my pool was crystal clear in a day and I was in the water a few days thereafter.

This year wiith new service, when opening, we had some issues with the wiring that I was able to help out with. Then I had to help again when it wouldn't start. (it just needed a full restart.)
Then we had a little scare because he almost poured in Diathomas Earth that my filter does not use.

Anyway, eventually the filter was operational but we had to shock the pool to kill the bacteria/algae. The water got clean but was milky/cloudy. We waited a few days and this didn't go away. He cant vacuum until he can see the floor.

He told me to buy floc and pour it in the skimmer, let it run for four hours and then it will settle on bottom. Turn off the pump and leave off until after he vacuums.

Is this a good idea w cartridges? What if vacuuming doesn't get everything?

(I didn't use testing kits you recommend, at this point I am just posting to make sure flocculent is ok with cartridge filters.
FWIW in the cheap tests, everything was normal except for low calcium hardness and Cyuric acid. )
I am way more involved now than with former pool service, i'm reading all the guides on this site in the next few weeks. Hopefully will do it on my own in the future.
 
Hey Richard and very belated Welcome!!!!

Flocc ruins cartridges but if he vacs it all out then you're fine.
Hopefully will do it on my own in the future.
Please do. We walk dozens of *exactly you* through it each week. We'll be your training wheels while you learn and all you need to do is run some simple tests with an accurate test kit and report the #s. We'll go over what they mean and what to do as we go.

You don't have to know anything to start. We got you. :)
 
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Is this a good idea w cartridges? What if vacuuming doesn't get everything?
Terrible idea. Do not allow floc to get in the filter. We dont recommend using floc but if you choose to do it, remove the cartridges until you are sure its all be removed.
 
Thanks,
Im looking at products online, super floc vs floc. Something safe for a cartridge pool. I am buying new cartridges anyway, I never bought new ones unless the service companies replaced them and it's included.

Really cant wait to start doing this on my own. You guys should charge donations for zoom/facetime calls. In my area people pay $3,600 for open/close and weekly maintenance.
 
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