Dolphin Nautilus cord shroud pulled out, help fix

[John85]

The shroud of the electronic wires coming out of the swivel (toward the control box) of my vacuum came out last time I removed it from the pool, exposing the insulated electronic wires inside. I was able to push it right back down so it looked right but I'm concerned it could lead to a live wire in the pool. Is there a right way to approach this repair or is it probably fine? Happy to add a picture if helpful. I'd like to avoid buying a new cable if possible ($180 plus time to put it on).

Thanks!

 

[Jimrahbe]

John,

The robot runs off of 24 Volts DC, so there is no 'live' wire from the safety point of view.

I'd just stick it back together.

A pic would be great as I am having a hard time visualizing the problem.

Thanks,

Jim R.

 

[John85]

I'll post one in the morning, thanks for this!

 

[John85]

Here are two photos for context. @Jimrahbe Do these help clear it up?

 

[Magnetchief]

Here are two photos for context. @Jimrahbe Do these help clear it up?

I'm having a similar issue. I am planning to cut the wire then figure out how to get the swivel connector out of that section.
For info, that connector does unscrew into two separate halves.
In the meantime I have ordered a new cable, $199 but on back order..

The swivel separates at the highlighted section.

 

[hgonzalez7778]

I just saw mine is having the same issue. The wires pulled back as in the 1st two pics. Machine still runs fine in the pool. I want to avoid buying a new cord. There is a few YouTube vids on repairing the swivel potion that could be useful. Any updates @Jimrahbe ?

 

[Jimrahbe]

Just to be clear.. I have not done this..

I'd open the swivel and see if I could force the card back in, assuming it was still electricity connected.

See post # 5 for where it comes apart..

Thanks,

Jim R.