- May 27, 2025
- 2
- Pool Size
- 10500
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pureline Crystal Pure 20,000
It's possible This Thread belongs under the chemistry area, as it's my first post it's here. I opened my pool a week and a half ago, and when I did, the pump motor was gone. I've had some issues with the previous pump and so I made the decision to pull the trigger on a pump motor combo. While I waited on it, I put some algaecide in the pool and dropped a recirculating pump into the shallow end and it did a great job of eliminating the algae.
I got the new pump and motor installed it seems to be working really well. I corrected the alkalinity and the pH, added some stabilizer to bring it up to level, and tossed in some Shock.
I attached my pureline SWCG, and fired it up. This has been my pattern the previous two years, which is because that's when I bought my SWCG. Both of the two previous years, my pool has cleared right up and my water was crystal clear.
My water is currently very cloudy and when I turn on the SWCG, it creates a large amount of foam. I've tested the water myself, that looks good, I had it tested by a nearby Pool Company, that also looked good. The generator is made by PureLine, I have searched for this issue in the forums with no luck. The chlorine generator seems to think that my salt is too high, and frankly I was testing it with a strip. The system thinks it's about 5100 ppm, I think it's about 3100 ppm (from strip). This weekend I ordered a digital tester, that reports 3200 ppm, which agrees with what the pool company provided. When I test the water my chlorine is zip. So clearly the generator is not creating chlorine.
I can list my values, but pH, alkalinity, hardness, stabilizer, phosphate, and salt all seem to be within acceptable ranges. If I turn the generator on, I get foam, if I turn it off it dissipates but never completely clears. The water does not clear.
I know that the instructions for the SWCG says that you can adjust the salinity reading but I don't exactly understand what it means. I do know that you can make a +/- 800 adjustment. I've done both and a couple in between, including resetting back to zero, which seems to have no effect. I welcome questions, and suggestions.
I got the new pump and motor installed it seems to be working really well. I corrected the alkalinity and the pH, added some stabilizer to bring it up to level, and tossed in some Shock.
I attached my pureline SWCG, and fired it up. This has been my pattern the previous two years, which is because that's when I bought my SWCG. Both of the two previous years, my pool has cleared right up and my water was crystal clear.
My water is currently very cloudy and when I turn on the SWCG, it creates a large amount of foam. I've tested the water myself, that looks good, I had it tested by a nearby Pool Company, that also looked good. The generator is made by PureLine, I have searched for this issue in the forums with no luck. The chlorine generator seems to think that my salt is too high, and frankly I was testing it with a strip. The system thinks it's about 5100 ppm, I think it's about 3100 ppm (from strip). This weekend I ordered a digital tester, that reports 3200 ppm, which agrees with what the pool company provided. When I test the water my chlorine is zip. So clearly the generator is not creating chlorine.
I can list my values, but pH, alkalinity, hardness, stabilizer, phosphate, and salt all seem to be within acceptable ranges. If I turn the generator on, I get foam, if I turn it off it dissipates but never completely clears. The water does not clear.
I know that the instructions for the SWCG says that you can adjust the salinity reading but I don't exactly understand what it means. I do know that you can make a +/- 800 adjustment. I've done both and a couple in between, including resetting back to zero, which seems to have no effect. I welcome questions, and suggestions.
