- Jul 3, 2013
- 9,027
- Pool Size
- 15000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool SJ-40
I have also had the NX & NX2. they had to completely replace my first nx2 due to structural defect which could not be repaired. no hassles at all since I had extended warranty coverage.So worth mentioning that the company has been fabulous on warranty. I have had 3 of these and two have needed repairs. They have honored the warranty without question or problem. Once I had to pay for one way shipping and the other they paid for it in both directions.
However, this thing lives in my pool 24/7/365. It gets a fair amount of abuse so about 3 years is the maximum I have ever gotten out of one of them. I could have just sent it back for repair out of warranty but I just opted to buy a new one since the newer ones have better features, yada, yada. But if you will get upset if it does not last 5 or 10 years you will most likely be disappointed with it.
Also worth mentioning the primary point of failure of these has been the gear mechanism. Probably made worse by the fact that it slams itself into a pool wall many times a day. The Ariel is a direct drive and has removed the gear mechanism and is supposed to not hit the pool walls. So we will see if that makes it last longer.
Anyway once I get it, I am sure that @MyAZPool pool and I will post full reviews (with his being much better than mine).
Sure can add youI would also be potentially interested in the group discount. The one I purchased 1.5 years ago also has its gears dying and is barely scraping byUnfortunately it only has a 1 year warranty and I doubt they will replace it. I also had trouble with the tray breaking (clip broke) and they did replace that under warranty eventually, but the second one seemed to have the same problem after a bit. The pictures show the same design for that, so fingers crossed
also had trouble with the tray breaking (clip broke) and they did replace that under warranty eventually, but the second one seemed to have the same problem after a bit. The pictures show the same design for that, so fingers crossed
Interesting! The replacement I got late last year (August? September?) didn't have anything like that. I would definitely like to know what it is, that little arc doesn't seem to hold up wellI have also had those clips on the tray break. Thanks for reminding me. The tray was also replaced under warranty. The new tray also seemed to have some sort of putty inserted in the hole of the clips. I am hoping the new tray design fixes that problem, or I will be asking what they used to fill those holes and will do that myself. They putty seems to strengthen the clips and makes the tray stay in tighter.
Welcome to TFPHello! Part-time listener, first time caller. I found this thread while researching buying an Ariel. Please add me to the list for the group discount! Thank you!
I have a solar cover and it will keep all the crud out of the pool while it is on.. When I remove it the breeze will go to a cleaninFor those that own a solar breeze and use a solar cover, what's your regular routine like?
Thanks for replying to my other thread. Please add me to list for group buy.hmm I already ordered one but I wonder how many would be interested in a group buy... Maybe if we get 10 people they would give us a better price
1. @ajw22
2. @Monster1
3. @Yarzy
4. @ravenpool
5. @ForlornLawnGnome
6. @maggiesfan
7. @pool-cat13
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9.
10.
No idea if they will but worth a call or email
I just emailed them, we will see
7 Apr: I have an update, They contacted me and sent our request to the VP of the company.. We may get something back soon but not sure of a timeline
10 Apr: nothing back from them yet, hopefully we hear something soon but not sure how long it will take...
14 Apr: Emailed them again asking, nothing yet...
I'm interested...but need to see the price..Great news everyone.. Paul contacted me and we are working out a price for the discount..
Keep us posted, I may be in for oneGreat news everyone.. Paul contacted me and we are working out a price for the discount..