6/MO Pentair Warrior SE Not working
- Thread starter joshscott84
- Start date
The motors we have (and all our components) are new from Maytronics. We don't have any refurbished parts, components or cleaners.
Thank You,
Margaret Mills
Thank You,
Margaret Mills
Robot has been running without issue for 2 days now. So far so good.
Thank you again Sunny.
Thank you again Sunny.
We had a bad wind storm in Houston today, and I just noticed my robot stopped working as well. I'm going to try cleaning it out and hope it's not an issue with the motor that will require shipping it off for repair.
- Jul 8, 2013
- 342
- Pool Size
- 17280
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Aqua Rite Pro (T-15)
I received mine in late March. I inspected the impaler and it looks pretty clean to me. 7 month lifespan is pretty poor
- Jul 8, 2013
- 342
- Pool Size
- 17280
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Aqua Rite Pro (T-15)
same time frame as us. i would start the process asap, it took about 3.5- 4 weeks for whole process . so be prepared to be without a robot for about 4 weeks or so.I received mine in late March. I inspected the impaler and it looks pretty clean to me. 7 month lifespan is pretty poor
I sent them an email last night to start the process, so hopefully will hear something back soon. Did you have to call? Luckily I still have my old cleaner somewhere in the garage...
- Jul 8, 2013
- 342
- Pool Size
- 17280
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Aqua Rite Pro (T-15)
yes called them and spoke to Seth. he usually deals with warranty work.
I initially emailed on a Monday and then called the next day when I did not receive a reply. I spoke to Seth as well.
Repair on my unit took about 2-3 weeks. Part of it I was out on vacation though so that worked out. Seems like a bad lot from the manufacturer.
Repair on my unit took about 2-3 weeks. Part of it I was out on vacation though so that worked out. Seems like a bad lot from the manufacturer.
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Spoke to Margaret (I believe), and she told me to try unscrewing and "shaking" the motor. She said it sounds silly, but occasionally it works. Did anyone else try it? If not, I'm supposed to call back Monday to begin the warranty claim.
Yes this is common especially when new out of the box. Any mishandling and the box got julted once too many can cause the motor to shift enough to cause it not to work. Same can be even not so brand new getting bumped or the like can cause the same. Try it is you only stand to gain.....
- Jul 8, 2013
- 342
- Pool Size
- 17280
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Aqua Rite Pro (T-15)
That video makes it look much easier than it is. I'm having a hard time centering the motor over the screw holes.
Unfortunately it had no effect for me as well. Looks like I'll need to call back tomorrow
12/14/21: Same situation for me: Bought Warrior SE from Marina in September, 2020. Starting December 2021, bot moves forward a couple feet, backs up, ejects water, stops. Impeller is clean. I have call and email into Marina. Gonna try the motor shake tomorrow. Not hopeful.
Update12/15: Marina says Warrior SE may act weird when water goes below 55 degrees. I'm at 63 degrees. Marina is not sure that water temp is the trigger for my problem. Two year warranty, having to ship back, return shipping is covered. Estimate two week turnaround due to parts shortage.
Update12/15: Marina says Warrior SE may act weird when water goes below 55 degrees. I'm at 63 degrees. Marina is not sure that water temp is the trigger for my problem. Two year warranty, having to ship back, return shipping is covered. Estimate two week turnaround due to parts shortage.
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