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Hi - We are about 10 days in from having new Pebble Sheen installed. When we add chemicals (acid, chlorine) how long should we let the pump run for? I have had it on continuously the first week but have now gone to a regular pump schedule. We do add the chemicals at separate times. Just need to...

Hi - Just had new Pebble Sheen installed. The manufacturers start up procedure says to lower the TA to 80 - 100 (ours is currently at 120) before lowering the PH. Our PH is off the charts and cannot be measured. I used Pool Math to see how much acid I should add to lower the TA but it doesn't...

We are getting ready to redo our pool. We are leaning towards pebble tec instead of plaster this time. I was never happy that the plaster didn't stay pristine white. I think a colored pebble tec will staying looking good longer. What should I look for in pebble tec? Does it have to be the...

Hello ... I am currently using a Hayward Aqua Rite salt water generator. Today I had to replace the circuit board, which went fine. I did not replace the actual display module as I was advised that was probably ok. However, now that it's installed, some of the display values are...

Hi - We need new pool filters. We currently have Pentair brand but those are pricey. Has anyone used or know about Future Way filters? They are having good Amazon Prime sale today. What other non-Pentair filters have you used that are good?

We had a new motherboard installed in our Aqua Rite Electronic SWG in 2016 and we have installed a new salt cell within the last year. Over the last few months my FC level has been low and I have adjusted the SWG to produce more. Last week my FC was 2.5 and today I couldn't get a reading at all...

Our motherboard for the Aqua Rite shows low salt and inspect cell. We cleaned the T-15 Cell and re-installed the cell. I held and reset the diagnostic button per normal procedure to reset the cell. The power light and generating light came on. Then after a few minutes there was an audible click...

I have a Doheny Dolphin that is at least five years old and I bought it refurbished. It has always worked well but now it doesn't seem to be getting the pool as clean as usual. It is still getting the large debris and most of the silt but not all of the silt/sediment. We are using the folded...

We recently put in a new salt cell. Is there any reason to hang on to the old salt cell? I vaguely remember reading how you can test your salt cells viability by using an old salt cell but I may have been dreaming!

Hello ... I have a pool in the CA desert. The Aqua Rite motherboard was replaced in August 2016 and the T-15 salt cell was replaced in May 2019. I did my routine check today of the salt cell due to the LED light was flashing. The cell was clean and I reset the motherboard to stop the flashing...

Hello - When I went to reorder the PH tester chemical R0004 they didn't have it, the replacement is R0014. I have just tested using the new R0014 and my water is very pale lavendar. Does anyone know if it is the same quantities to test with R0014. I am using 44ml water to 5 drops of R0014. Thank...

Hello - Our calcium hardness is too high so we decided to get our pool acid washed after it is drained. The company doing it will also rebalance the chemistry when it is refilled. We have a salt cell so all I ever use is pool salt, acid, baking soda and conditioner. What order should we be...

Hello - It is time to drain and refill my pool due to high calcium hardness (my test kit is putting it at 1500). I decided to get the pool acid washed since it needs to be drained anyway (plastered 6 years ago). I live in the desert so I know I need to wait until the weather cools down in the...

Hello ... I am currently using a Hayward TurboCell 15 salt cell and AquaRite chlorine generator board. The board was replaced in September 2016. The salt cell is only about 1.5 years old. The problem I'm having is as follows: In December 2020, we turned off the salt cell due to cold weather...

I have a 4 year old Doheny's Discovery that will not move when I turn it on. More specifically, it will not perform the normal self-test cycle at the beginning of its operation. When I turn on the unit, it moves about a foot in reverse, but it will not move the same foot forward in order to...

There is some leaking coming out of the round housing that sits below the gauge on my air pressure relief valve. I found what looks to be the same part on Leslies called a High Flow manual air relief valve. Is this part easy to replace? And do you think this is where the problem is? We have...

Hi - We have a Doheny's Discovery (by Dolphin) pool robot that doesn't seem to have adequate suction to enable it to climb walls while vacuuming. The unit is 2 years old, and was a refurbished unit. When we first got it, it worked fine. But over the past 6 months or so, it seems to have...

I believe it is time for a new salt cell. Is it as easy as just removing the old cell and screwing the new one in? Or is there anything I need to do after I put the new one in place? Thank you.

I have added 140lbs of pool salt to my pool over the last 5 weeks. The SWG registers the salt at a higher level then about a week or so later is drops. Does it sound like it is time for a new salt cell? This salt cell is five years old. My FC levels are fine.

We do not have an auto pool fill and live in the desert. During the summer I have to fill my pool a few times each week. The last time I filled was 2 weeks ago and we have still had weather in the 90's to 100's. The strange thing is my pool water level has increased to where it is now at the...

We unscrew our salt cell every 3 months when the check cell light comes on with no problem. This time the cell just won't budge. It doesn't help that it is up against the wall and the big filter cartridge dome is in front of it so it is awkward to access at best. Is there a special tool that can...

We had our pool replastered in January of 2015. We have kept up the pool chemicals and have been good about brushing. Never had an algae outbreak. We do have very hard water with the calcium hardness rising fast with no real reason (we have been around about that on the forum with no answers as...

Hello - Thinking strongly of going from my Hayward Navigator suction cleaner (which needs replacing) to a robot. I currently have to plug it into my skimmer valve which I do not mind at all but keep thinking my underground pipes could get clogged. That might be the problem now instead of my...

We need to replace our Hayword Navigator which will be about $400 and am trying to decide if it is worth the extra $$ to get a Robot. With a Robot cleaner do your big pool filters last longer? I am thinking they might since you are catching he debris in the Robots filter basket and it is not...

I have a Hayward Navigator that's probably about 10 years old or so (maybe more) that came with the house we bought. The pool is just a standard white plaster. For about the past 3 weeks or so, the unit has barely moved across the pool floor. I have tried adjusting the flow on it to one...

Our AquaRite SWG is showing "no flow". We have checked the connections and cleaned out the pump filter basket and still shows "no flow". Anything else we can try before calling the pool tech?

I had a reverse osmosis on my pool water yesterday and was going to get the FC back up using generic household bleach until my SWG gets going, but the technician said that would add other contaminants that could stain my pool. Hype or true? I need to start adding this morning. He said use...

Getting a reverse osmosis filtering for my pool water tomorrow (CH over 1000 now so it was time). After it's completed I will test and see how much of everything I need to start adding back in but I need to know in what order to adjust levels. Please let me know if I start with TA first, then...

My pool was replastered a little over a year ago and ever since then, the calcium hardness has been steadily rising until now it is 1000. I've posted a few times on the forum but no one has been able to help me figure out why. It's gotten so high that I am now going to do a reverse osmosis on...

We replastered our pool January 2015 and the calcium hardness has been creeping up ever since. We are now at 900 and it is time to do something before I can no longer manage it. Has anyone done a reverse osmosis on their pool water? There is a company locally that will do it Purified Pool Water...