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Hi, I have the Stenner Acid Tank (Pentair part 521378) with my IntelliChem. Is it possible to get some clarification on the following: 1) which Stenner Pump specifically is included with the tank? 2) any regular/annual maintenance or part replacements needed? Any guidance would be much...

Hi All, I currently get about 70 gpm for my spa jets when my IntelliPro VS pump is running at 3450 rpm and the heater by-pass is active. I have a possibility to incorporate an additional pump and plumb it so that this (new) spa jets pump will have a dedicated intake from the spa and return to...

Hi, I have an EV electrical rate plan with different rates being charged based on time of use. 11pm-7am ~2c/kWh daily, June-Sep 2pm-7pm ~25c/kWh and ~8c/kWh for all other times. Currently, I run the main pump at night 11pm -7am daily (4 hours for skimmers, 4 hours for main drains), I...

Hi All, It has been some time that we've had this cooldown issue with the Connected MasterTemp heater and the use of the auto by-pass IntelliValve connected to the heater's control board (not to the IntelliCenter). I've been somewhat persistent with Pentair to get it addressed (I did not have a...

I had a service technician here yesterday on another issue. He advised that for the IntelliCenter RS485 connected devices only the green and yellow wires are needed. That is the case for my VSF pumps, but my MasterTemp heater and the IntelliChem use the black wire too. The installation manual...

Hi All, I’m preparing to add RS-485 Surge protection to my 2 IntelliPro VSF pumps, MasterTemp and IntelliChem data lines. I will use the SerialComm RS-485 Surge Protector as recommended here. My plan is to add a ground bus (top right in picture below) to handle all the additional ground wires...

I think we also had @KevMo advise use of MasterTemp FW 2.0. Also - I believe - that the MasterTemps don't have a path to a FW upgrade without replacing the control board. I've not seen any documentation on MasterTemp FW updates.

Just updated to the latest IntelliCenter Firmware 2.017 from 1.064. Process was smooth, and with the only exception of the time going from Internet based to manual, all configuration parameters (incl. freeze settings) updated correctly. Will test heater cooldown issue later. I would have liked...

Hi All, I’ve had an issue with my IntelliBrite 5G Color LED pool light 120v for a while. Most of the time when I switch on the pool lights they come on fine and are in sync. However, sometimes when they come on, one light flashes on briefly, goes off and comes back on a few seconds later in...

Hi, I’ve a very slow (drips every few seconds) water leak coming from under the spillover shelf (located with food dye test). The plaster has been applied right up to the base of the travertine shelf. No grout. What is the best way to repair this? 1) Apply grout as best possible between...

Hi, Looking to see if anyone has had a similar experience, if there is a recommendation to fix or a troubleshooting approach to identify the cause. When I call for heat, the heater recognizes the request and it takes about 45 seconds to a minute before the heater engages burner. In some...

Hi, When using the K-1766 salt test, does one include or exclude the drop that causes the sample to turn a red/salmon color in the salt ppm calculation? On a side note: I’m getting a new IntelliChlor IC40 (warranty replacement) from Pentair, following the TFP balanced water recommendations...

Hi, Pentair released an update to their IntelliCenter2 iOS app today, with some bug fixes and performance improvements. See below the release notes from iOS App Store for this update. I can confirm that the bug causing the salt value not to display, has been fixed. Can anyone confirm other...

Hi, I’m about to begin my installation of the IntelliChem and an acid tank. I’ve read numerous threads, TFP further reading on this and the install manual. The manual is ok, but the diagrams are not great especially with the latest hardware being provided. Like the new placement to the low flow...

Hi All, I have a dedicated feature pump(Pentair VSF) and filter for my pools features. 2 bubblers (ColorVision) and 4 deck jets (MagicStream Laminars). I’m trying to assess how I setup my IntelliCenter and IntelliValves (feature circuit, pump circuits and valve circuits) to support the...

Hi, We are about to install 4 MagicStream Laminars and 2 ColorVision Bubblers. They will operate off their own pump, cartridge filter and pool intake/return. The laminar deck jets will have their own plumbing runs (1-1/2") from the equipment pad and the 2 bubblers will share a single 2" pipe...

Moved from here. I just received my MasterTemp 400 BTU Heater and it does have the RS-485 COM port connectivity capability. I have a few questions before I do the install, that I could not find clear answers to: 1) For the Auto bypass using the IntelliValve: Do I connect the IntelliValve...

Hi All, I’m partial towards the Raypak 406k BTU heater over the MasterTemp 400 mostly owing to simpler design of the unit making it a little easier/cheaper to repair. From my TFP reading, I see the MasterTemp does connect to the IntelliCenter automation but not through the RS-485 COM port. It...

Hi All, Firstly, I must thank TFP. Through the wealth on information provided, I was able to completely install the IntelliCenter Control System. Thank you. I'm currently upgrading my equipment to be prepared for a planned installation of a Spa in a few months time. to date I've replaced the...

I'm planning to install 6 Pentair Laminar Jets on own pump and cartridge filter. I will run separate lines, each with a valve, for each jet from the equipment pad. The runs to each jet location will be flat and range from 50' to 100'. The pipe at the equipment pad is 2" dia and the pipe...