Here is another IntelliCenter (1.064) / IntelliChem (1.080) bug:

I have been in a cold water cutoff state for about a week, so this means that my IntelliChlor IC40 won't make chlorine; I just received an ORP Feed Limit (email from the IntelliCenter, and an ORP Feed Limit light and message on the IntelliChem itself). It's obviously a bug, because my IC40 shouldn't make chlorine under low-temperature conditions.

After resetting the ORP feed limit, my IntelliChem said that it was dosing chlorine, while my IC40 showed the red light and no dosing lights were on. I've attached pics of my IC40 lights, as well as the IntelliChem screen showing that it thinks it's dosing along with the software revision of the IntelliChem.
 

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Here is another IntelliCenter (1.064) / IntelliChem (1.080) bug:

I have been in a cold water cutoff state for about a week, so this means that my IntelliChlor IC40 won't make chlorine; I just received an ORP Feed Limit. It's obviously a bug, because my IC40 shouldn't make chlorine under low temperature conditions.

After resetting the ORP feed limit, my IntelliChem said that it was dosing chlorine, while my IC40 showed the red light and no dosing lights were on. I've attached pics of my IC40 lights, as well as the IntelliChem screen showing that it thinks it's dosing along with the software revision of the IntelliChem.
Sounds like an IntelliChem bug having nothing to do with the IntelliCenter.

I suggest you report it to Pentair directly.
 
Sounds like an IntelliChem bug having nothing to do with the IntelliCenter.

I suggest you report it to Pentair directly.
Here are several pictures from the IntelliCenter control panel. The IntelliCenter (1.064) controls everything, and it knows that it's in a cold-water-cutoff condition and is showing that on the status page. Knowing that it's in a cold-water-cutoff condition and that it knows that it's dosing, suggests that there is an IntelliCenter bug. The IntelliCenter statistics also show details about the dosing that the IntelliCenter is controlling. I'm not saying that there isn't also an IntelliChem (1.080) bug; I'm sure there is, as the latest IntelliChem software is 1.080 from 7/31/2018. Pics attached.
 

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Here are several pictures from the IntelliCenter control panel. The IntelliCenter (1.064) controls everything, and it knows that it's in a cold-water-cutoff condition and is showing that on the status page. Knowing that it's in a cold-water-cutoff condition and that it knows that it's dosing, suggests that there is an IntelliCenter bug. The IntelliCenter statistics also show details about the dosing that the IntelliCenter is controlling. I'm not saying that there isn't also an IntelliChem (1.080) bug; I'm sure there is, as the latest IntelliChem software is 1.080 from 7/31/2018. Pics attached.
I don’t think the IC is controlling the cell or chem in those conditions. Each device is doing its own controls.

The IC is just displaying the status given to it by the cell or chem. The bug is in the chem not being aware of the cell cold water cutoff and trying to dose.
 
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I don’t think the IC is controlling the cell or chem in those conditions. Each device is doing its own controls.

The IC is just displaying the status given to it by the cell or chem. The bug is in the chem not being aware of the cell cold water cutoff and trying to dose.
I would agree that in an ecosystem of 3 hardware devices (IntelliChlor, IntelliChem, IntelliCenter), there are many methods of controlling, reporting, alerting, etc., and often times there may need to be a decision made by the development team on what is the best method to solving an issue; it could be to update the software on all devices or only a subset of those devices. Oftentimes, the Product Owner, or Group Product Owner, may need to provide that direction based on feasibility, cost, development expertise, release schedule, time to market, etc. I'm sharing my experience due to the ask; the IntelliCenter Meeting and the direct attention from Pentair that the meeting may provide, the Pentair customer community, the TFP blog community, etc.

Reporting directly to Pentair's 1-800 number is a measure of one's patience. In my experience of calling Pentair countless times in the 4 years that I've had this IntelliCenter system, 90% of the tech supporters only know how to provide basic technical assistance in the form of customer configuration assistance only. There is a very small likelihood of getting that 1 guy who is curious and thinks like an engineer, whom the customer might learn something from. The 90%'ers of tech support at Pentair are like calling the IT Crowd (attached).
 

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Hi @MyAZPool

Thanks for this initiative! A great thing to do. And kudos to Pentair for participating!

I have seen some bug fixes and significant layout improvements in the IntelliCenter app in recent months. Pentair should be applauded for this. However, there are a number of significant bugs (at least in my setup) which are present. Many are new to 2.006 although some have been around for a while and some were introduced in the iOS app late last year. It is important to note that my system has 2 slave panels as well as the main panel and my system is metric, i.e. Celsius based (not Fahrenheit!).

Here are the main issues:

1. The heat setpoints for the spa and pool (my system is a Celsius system) in schedules and in the pool section are all wrong (for instance 3 implies 38 degrees in some places, in other places 212 implies 30 degrees – pretty chaotic although the numbers are fine on the main panel – if one changes them in the app, this creates chaos on the main panel. The main panel values are the correct ones). This problem arose in an iOS update late last year and got worse (not better) in the most recent iOS update. The setpoints work fine in the web interface.

2. Lighting on my second and third panels (I have 2 expansion panels in my setup) does not always change colours reliably (probably a comms issue) but does change perfectly for lights connected on the main panel. As I have 21 lights, issues like this are not cool as I sometimes have some lights changing to blue (as they should while others erroneously change to, say, green). This has always been an issue and seems to be a result of slow / unreliable comms between the master panel and the slave panels (which are 25 metres apart). On 2.006 the problem changed. Communication seemed to be much quicker but the slave panel lights flash every time they come on (so seem to lose their colour setting and be re-initiated every time) – reverting to 1.064 fixed this latter issue.

3. Some of the auxiliary circuits (maybe all of them) on the slave panels stopped working altogether on 2.006 (this was fixed by rolling back to 1.064). Pumps etc. worked fine and lights behaved strangely - see above.

4. The vacation checkbox in the Advanced Settings (iOS app – but presumably everywhere) defaults to unchecked after a power cut, system reset or version update!

5. I cannot edit (or even see) the circuits linked to my two 4 button remotes in the iOS app so have to edit these on the main panel. This broke in one of the more recent iOS updates.

6. I lost 4 schedules as part of the update to 2.006 (2 vacation and 2 normal) - all were schedules that related to auxiliary circuits on the slave boards which seems to be why they were lost. The update (which has to be done Board by board) does not seem to function properly when there are multiple boards in play. The brief period with different boards on different versions seems to result in chaos. This particular problem was not resolved by the roll back and the schedules had to be re-added.

7. I picked up another serious schedule issue on 2.006… if I add a new vacation schedule (via the web interface or via the iOS app - I did not try this via the main panel before rolling back), it added the schedule to the list of normal schedules and not to the list of vacation schedules.

8. One cannot change the system date in the iOS app – the change is not saved, but one can on the web interface. SeE comment 13 below also. Because of point 13, I have to use a manual date and time input.

9. One (maybe two) of the temperature readings (True Temperature) on the web interface shows the wrong temperature (I think sensor b shows temperature a’s true temperature so this value appears twice and sensor b’s temperature never appears – not an issue in iOS). This has been a bug on the web interface for ever.

10. Rolling back to 1.064 was not smooth (quite apart from any issues mentioned above) - I had a number of settings get messed up (easy enough to fix) and the display names of many of my circuits were messed up with additional characters such as ")“, or “9” being appended to the names on the main panel (strangely names still appear perfectly on the iOS app). For instance, my Air Blower now appears as “Air Blower)” on the main panel and as “Air Blower” in the iOS app. My Rim Flow circuit appears as “Rim Flow9” on the main panel and as “Rim Flow” in the iOS app. I have not tried to fix these as I thought let’s rather wait for a working update and then try and fix all the small oddities.

11. It would be really nice if one could reset how full the chlorine and acid containers are from within the IntelliCenter App. I find these don’t run down properly (an IntelliChem issue that I have spent many hours trying to sort with no luck) and will often show as zero even when I can see (via cameras at my Beach House) that the acid and chlorine containers are half full. It would be so nice to then be able to set them both to, say, 3/6 full on the App instead of asking my pool maintenance guy to go in and change them on the IntelliChem panel.

12. it would be really nice to have Central African Time (GMT+2) added as a time zone. Using The European equivalent does not work as CAT does not have daylight saving. So this work around works for half the year but not the other half.

13. A bonus comment (IntelliChem – not IntelliCenter related), the metric measurements (ml) don’t work when setting chlorine dosage settings so I have to revert to ounces which I am not that familiar with. Strangely the metric (ml) settings work fine for the acid dosage settings.
 
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I would agree that in an ecosystem of 3 hardware devices (IntelliChlor, IntelliChem, IntelliCenter), there are many methods of controlling, reporting, alerting, etc., and often times there may need to be a decision made by the development team on what is the best method to solving an issue; it could be to update the software on all devices or only a subset of those devices. Oftentimes, the Product Owner, or Group Product Owner, may need to provide that direction based on feasibility, cost, development expertise, release schedule, time to market, etc. I'm sharing my experience due to the ask; the IntelliCenter Meeting and the direct attention from Pentair that the meeting may provide, the Pentair customer community, the TFP blog community, etc.

Reporting directly to Pentair's 1-800 number is a measure of one's patience. In my experience of calling Pentair countless times in the 4 years that I've had this IntelliCenter system, 90% of the tech supporters only know how to provide basic technical assistance in the form of customer configuration assistance only. There is a very small likelihood of getting that 1 guy who is curious and thinks like an engineer, whom the customer might learn something from. The 90%'ers of tech support at Pentair are like calling the IT Crowd (attached).
If you want the problem fixed then report it to Pentair. It may never get on the meeting agenda or the IntelliCenter folks may dismiss it as not their bug for the reasons I described.

Problems reported through formal channels are more likely to get attention.
 
ALCON,
I have copy/pasted all of your comments into a word doc and will print and deliver a copy to each visitor so we can reference those comments and key-in on the various points for discussion.

If there are any more comments posted here prior to next week, I will be sure to add those as well. After the meeting, I'll attempt to post any feedback/comments received during the meeting.

After digesting all of the comments posted here, below are my comments that do not duplicate the above comments.

1. iOS App: The iOS app has been greatly improved over the last 6 months or so..

2. System Configuration: Air Sensor Calibration cannot be set above 104 degrees F. on the Web-Client or 100 degrees F. on the iOS app.
This is a big problem for those of us that live in the desert and attempt to calibrate air temp sensors in the summer.

3. Web Client: Schedules on the Home page or in the Settings > Schedules menu, some circuit groups show up as “SPECIALCIRC X".
This also occurs within the iOS app but NOT at the OCP. The Circuit Groups (macros) that the schedules are tied to show up just fine at the OCP.
In addition, when attempting to open those schedules in the web client for editing, the schedule will open and then immediately close again. This problem is intermittent and cannot always be replicated. In the iOS app, when attempting to open these “SPECIALCIRC X" Circuit groups, the page is just blank.

4. Web Client: Saving changes within the Web-Client does not work in "Real-Time".
Everytime I attempt to create or modify a Feature Circuit, Circuit Group (macro) or sometimes a schedule and click SAVE, in the Web app, the change will not appear in real-time. If I redo it, then it will create a duplicate on the second go-around and then the web app seems to get “confused”. Most times, you have to exit the SYSTEM CONFIGURATION page first by clicking on the HOME button and then navigate back to the SYSTEM CONFIGURATION page to see what happened. In other words, the Web App does not update the user's additions or changes to the configurations in "REAL-TIME". It is very frustrating to have to continually exit the SYSTEM CONFIGURATION page and then come back to the SYSTEM CONFIGURATION page to see the changes made by the user was actually saved or not.

5. Web Client, iOS app, OCP. Inability to SORT Schedules, Aux Circuits, Feature Circuits, Circuit Groups, Pumps and Circuits listed on the Pump Page and Lights in the Web-Client and iOS app.
This issue is very frustrating to the user. The user should be able to sort these items based on any normal criterion (i.e., common use, or by time-of-day, or by any other criteria the user might want to define. Just a simple "drag and drop" or a sort criteria drop down menu would work.

6. Web Client: When a FEATURE CIRCUIT(S) is deleted from a CIRCUIT GROUP and then is attempted to be "re-selected", the FEATURE CIRCUIT(S) are then not available to be "re-selected".
When a user makes deletions in a CIRCUIT GROUP because he wants to rearrange the FEATURE CIRCUITS within the CIRCUIT GROUP, those FEATURE CIRCUITS are no longer available in the ADD CIRCUIT > Select A Circuit pull-down menu for "re-selection", even after SAVE is clicked. The user has to SAVE, completely exit SETTINGS and then navigate back to SETTINGS > SYSTEM CONFIGURATION > CIRCUITS > CIRCUIT GROUPS > {CIRCUIT GROUP that was being worked on} in order for those FEATURE CIRCUITS to then be available for selection in the pull-down menu.

7. Web Client: No “CIRCUITS GROUPS” on the “HOME” page.
When you click the HOME tab, it only lists the individual FEATURE CIRCUITS and not the CIRCUIT GROUPS (macros). Hence, you cannot activate a CIRCUIT GROUP from the web application HOME PAGE. NO, instead you have to click each and every individual FEATURE CIRCUIT that you want activated “separately” if you want to activate them from the Web Application HOME PAGE. HOWEVER, if you go to the FEATURES > GROUPS tab in the iOS app or use the Outdoor Control Panel, you CAN select or activate a CIRCUITS GROUP from the FEATURES tab.

8. Web Client: A flame is indicated rather than a snowflake when in UltraTemp Chiller mode.
User reports the following: Testing out the chiller on my UltraTemp and the IntelliCenter web and app shows a flame when cooling while the panel shows the snowflake.

9. System Settings: The Valve Delay feature does not work for all valve actuators.
Some valve actuators have not completed their set "assignment" (rotation) before the Pump Circuit is activated during POOL/SPA mode switchover or other CIRCUIT GROUP configurations as well. This problem seems to only affect all other valves except the INTAKE and RETURN valve actuators.

10. Web Client
: Local Access - There is no ability to access my IntelliCenter Control Panel “locally” when using the Web Client as can be done with the mobile apps.
I have attempted to access my IntelliCenter Control panel locally utilizing both its IP address and using a program that will utilize its mac address from my desktop. I have tried both http: and https: It DOES NOT work. I can access just about every other device I own, that utilizes user-defined configurations, locally (by IP address). And get this. All the while, I CAN access my IntelliCenter control panel locally through the iOS app, (which uses the IP address assigned to the IntelliCenter Control Panel) The iOS app will actually give you the option of accessing it locally or though the Pentair portal.

11. Web Client. iOS App, OCP: No method to suspend a schedule when a user has another temporary FEATURE CIRCUIT or CIRCUIT GROUP running or activated.
SUSPEND SCHEDULE BUTTON. There is no option to suspend any upcoming schedules. This is a problem when using any other FEATURE CIRCUIT or CIRCUIT GROUP and then the schedule kicks in (i.e. using the spa, using a water feature etc.). I recommend that a “SUSPEND SCHEDULE BUTTON” or whatever name Pentair comes up with, be programmed in to the Web Interface app, the iOS app and the control panel. I know this can be done because I have this feature available to me on my HUNTER “Hydrawise” Irrigation automation system. This automation system allows for the temporary suspension of a scheduled program from it's control panel, web app and their iOS app.

12. Web Client: Firmware update (OTA) release notes are not shown anywhere on the Web Interface app.
This is just a recommendation. It would be extremely helpful to be able to see and read the release notes (and not just JIRA numbers) in the Web-Client and/or the iOS app.

13. Web Client. iOS App, OCP: No method to create a FEATURE CIRCUIT "Delay" function.
An ability to create a user-definable "Delay" FEATURE CIRCUIT would be very helpful. This delay FEATURE CIRCUIT could then be imbedded within a CIRCUIT GROUP (macro). This would allow for ALL valves to complete their entire rotation prior to a pump being energized. The "Delay" FEATURE CIRCUIT time would be "user-definable" i.e. 1, 2 minutes.

Note: It should be noted that the majority of my issues listed above do NOT present themselves or do not occur within my nodejs-poolController / dashPanel apps. One of the many reasons that I utilize those and do not rely on the IntelliCenter Web Client for my desktop use. Even so, all of the issues noted in this entire thread should still be fixed.

Thanks again for all of the participation here. Hopefully, some good will come from all of this.
r.
 
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IntelliCenter Meeting Feedback

The meeting with Pentair mid/senior-level representatives went extremely well this morning.

I can tell you that my "read" on their level of enthusiasm regarding your feedback that was posted here, was very encouraging. They wished me to express to you, their many thanks for your participation. Perusing your comments, I believe that they were genuinely impressed with everyone's in-depth knowledge of the Pentair product line (IntelliCenter, IntelliFlo's, Master/UltraTemps, etc), as well as the various user interfaces.

First, we conducted a "round-table" of sorts and put names to faces, learned more about each other and had some serious discussions regarding many of your key-points expressed here in this thread.

Next, we headed out to my pad and explored how I was using their various products. They were pretty amazed on how I had taken their base products and modified them to my own particular needs. A little side note: They saw my "UN-INTELLICENTER" phenolic label on the front of my load center door :laughblue:. I admitted to having a bit of (parody) fun at Pentair's expense and we all had a good chuckle. I demo'd a few things on the Load Center touch-screen, as well as the iOS app and we had a productive set of discussions there. They asked lots of questions the whole time, took lots of notes and yes they asked about my REM-Chem setup. I basically explained that it was a home-made "IntelliChem" of sorts on some serious / extreme steroids. ;)

Lastly, we ventured into my home office where I could demo a few things regarding the desktop client, etc.

Here are some initial take-away's from our meeting this morning. A more in-depth summary of our meeting, from they're perspective (once they've have a chance to "hot-wash" all of the key points), will be forthcoming. I'm sure they will be happy to allow me to post those here.

1. They expressed three top priorities of forthcoming "must-do" work to accomplish and I believe it to be in the following order.

(a) Fix the re-arch firmware release (v2.006). They readily admitted that they "dropped-the-ball" on the roll-out of this re-arch. Field and Beta testing was done on "A-typical" pools and not so much with the power-user's in mind. They concede that many lessons were learned here. They are planning to implement two (2) key fixes, in an attempt to minimize the painful impact that future firmware releases may have on the "whole" of the IntelliCenter community. And, NOT land a significant firmware release on 12,000 users all at once.​
NOTE: Here was the "saving grace" in all of this. Before the release of v2.006, one of the Senior Managers who visited today, had directed that the firmware "push" have a means to be declined. Once word had got out on TFP that there were issues with the release, many of the users here were able to decline the push and keep on living happily on v1.064, without having to go through the pains of reverting back to v1.064.​
(1) Establish a "Pulse" OTA Update System. This will target a few key users (beta testers), once initial in-house testing has been completed. Once they have received initial feedback from the field and addressed any bugs/concerns, they will address the next set of targeted users.​
(2) Establish a "Targeted" OTA Update System. This will target key users by zip code and will ensure that this target group does not live in an area impacted by unusual weather conditions if the OTA update may impact things like "FREEZE PROTECTION" issues, etc. They heard your concerns there!​
I'm planning on polling the IntelliCenter group here and ask who may be interested in becoming beta field testers. If this has a keen interest, we may be able to establish a way for the field coordinator to reach out to any and all interested users and still maintain a level of personal privacy. I would suggest that the field coordinator provide a point-of-contact means of communications so each interested user can contact them individually.​
(b) Begin the scope-of-work on allowing user-control of IntelliValve through IntelliCenter (placing the IntelliValves on the RS-485 bus). They have certainly heard your concerns on this point and I reiterated this topic several times during our discussions.​
(c) Completely overhaul the desktop web-client (Intellicenter2.com). We spent a good deal of time on this topic and I walked them through the many issues on my computer (my home office "exceeded fire-code capacity" during our desktop session) :mrgreen:

2. They admitted that in the past, the pool builder / professional pool maintainer / A-typical users were the key groups that they were focused on. They now really see that the "power-users" / self-maintainers need some serious love as well. They expressed their genuine interest to target these type of users much more going forward.

3. They are seriously exploring the feasibility of releasing the Application Programming Interfaces (API) with regards to the various equipment (IntelliCenter, Pumps, Heaters, etc.) They realize that this is the future of communications and compatibility in the iOT world. In this way, 3rd party developers can take advantage of the Pentair products and which may help to spark further sales and further promote Pentair product loyalty as well.

4. They were very blown away by the level of enthusiasm that TFP IntelliCenter users contributed to this thread. I presented all of your comments in a cleaned-up and formatted (and yes, spell-checked :p), 11 page document, in manila folders to each representative. I really can only imagine that your participation here will have a direct effect on their later discussions. Especially, regarding Pentair's "way-forward" when it not only comes to IntelliCenter but to InteliFlo, IntelliChlor, IntellipH/IntelliChem, Master and UltraTemps as well as the various user-interfaces (yes, we touched on Apple Watch, Siri and Amazon Alexa integrations as well).

Personally, I would like to thank all of the IntelliCenter users here that took their valuable time in order to help make this working meeting a success and I'm confident that some good, will surely come from your level of participation here.
More as it becomes available.
Thanks again...
r.
 
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3. They are seriously exploring the feasibility of releasing the Application Programming Interfaces (API) with regards to the various equipment (IntelliCenter, Pumps, Heaters, etc.) They realize that this is the future of communications and compatibility in the iOT world. In this way, 3rd party developers can take advantage of the Pentair products and which may help to spark further sales and further promote Pentair product loyalty as well.
I would love to talk more to them concerning this idea…….
 
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3. They are seriously exploring the feasibility of releasing the Application Programming Interfaces (API) with regards to the various equipment (IntelliCenter, Pumps, Heaters, etc.)
I would love to talk more to them concerning this idea…….
And so would Jandy and Hayward.
 
I would LOVE to see an API for pentair (and everyone else) that we could integrate into pool math.

Let you control heater/swg/valves/schedule/etc right in the app, but maybe even better, let us read the schedules and schedule changes as you program them so that we can actually track things like effective FC produced based on your settings (swg %, pump run time, etc).
 
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@MyAZPool if there's a possibility to open a channel of dialogue with them in terms of what an API shape could look like and what we would like to explore for Pool Math integration, any help setting that up would be appreciated :)
@redth and @Leebo
Noted... I will certainly pass this along to the Automation Senior Manager. Let's see what he has to say and I will pass the info back to you two on PM once I hear something. It might be a week or two before we hear back, as they are in conference this week here in the Phoenix area.
 
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NOT land a significant firmware release on 12,000 users all at once
Am I the only one that finds that number enlightening/surprising/shocking from a system that's 5yrs old at this point and following the pandemic related pool boom? Does it speak to pool builders digging there heals into the "known" or are there just less pools built with automation than I am assuming?
 
Am I the only one that finds that number enlightening/surprising/shocking from a system that's 5yrs old at this point and following the pandemic related pool boom? Does it speak to pool builders digging there heals into the "known" or are there just less pools built with automation than I am assuming?
I find that number lower than I would have expected. That then limits R&D expenditure and how quick they can release enhancements. ☹️

They do need to improve marketing for IntelliCenter. Anecdotally, it took them until 2023 to have IntelliCenter as their number one smart product listed on Pentair.com. Also, they need to address the pool builders constantly pushing their clients to EasyTouch.
 
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I noticed that too. That number does seem low.

API support is going to be a tough pill for them to swallow. It requires a different way of thinking. The pool industry likes a very closed ecosystem. The would have to walk away from no warranty for self install, etc. They will have to start thinking that by being open they can get a bigger share of an expanding pie.
 
IntelliCenter is the high priced spread. Pentair has a wide range of automation systems for lesser budgets:
  • IntelliSynch
  • IntelliConnect
  • IntelliTouch
  • At least 4 models of EasyTouch
While we advocate for IntelliCenter over EasyTouch we see lots of new pools with EasyTouch installed. Most builders and buyers are budget focused versus features and function focused.

The recently announced Lite IntelliCenter versions show Pentair is trying to broaden the attractiveness of IntelliCenter and make it a choice at lower price points. That should eat into the EasyTouch market in new pools.
 
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Short Version
The IntelliCenter system and app(s) are the most convoluted and difficult-to-understand systems I've ever seen (and that's saying a lot considering my experience).

Potential Solution
Build a bridge for Matter so that we can utilize apps like Apple Home to control everything connected to IntelliCenter. This way you don't have to constantly maintain your own apps and we can have access to every valve, pump, etc. in an easy-to-understand system.

Long Version
I have to start this discussion by giving you some quick background for reference.

I've been working on computers since 1980, was a computer consultant for years, have been a programmer and app developer across a wide range of platforms, and have run a web design and marketing agency for 29 years. The point of this background is that I've not only used a ton of different applications but I've also designed interfaces and processes and yet in all that time I've never seen a more convoluted system than that designed by Pentair. If they were trying to make it so that only trained technicians can program it, they succeeded beyond all imagination.

If you think about the Apple Home App for automating things, you have things like scenes, automations, triggers, etc. So each part gets a name and then you can set up things to happen based on events. With regard to my pool/spa, here would be some examples of how the app SHOULD work.

Heat up Spa
  1. Run Spa Valves (Set spa suction and return valves to on, set pool suction and return valves to off)
  2. Set pump to xRPM or xGPM.
  3. Run Spa Heat Pump to 100 degrees (Set heat pump to on until 100 degrees).
In order to accomplish the above, currently everything has to be set up by a technician and I cannot begin to figure out how to set valves, etc. I would like full control over my system in an easy to understand app much like Home App. Heck, Apple Home is what they should actually be using instead as that's what it's made for! All they need is a bridge to Apple Home that would allow us to utilize a world-class app instead of an antiquated one that they never quite keep up to date.

There simply has to be a better way to allow us full control over our systems and I'm guessing a bridge to Apple Home would do it.
 

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