We have an above ground pool that was purchased and installed by the pool company in April 2017. We had a deck built around it in June 2017. After the deck was built we were swimming in nice clear water, but that only lasted for about a month. Our pool has been a total nightmare ever since!!!! It CONSTANTLY stayed green. We have tried flocking, vacuuming to waste, muriatic acid, and have even drained the pool 70% and refilled. We have called the company for help, and they have brought chemicals, and added sand to the filter. We have had so many different opinions on what our problem is and what the solution is that we are ready to bulldoze the pool and be done with it!!! We finally used the hth Green to Blue system, and hey it worked..... for a couple of days and then I noticed algae appearing on the bottom again, and it quickly turned green again. We have a test kit and I test it often. The pool store has tested our water so many times they know us on a first name basis. They said our levels are one of the best they've seen all season and have no clue what the problem could be. We need someone with a final true solution. We are new here and really do need advice on how to get this fixed. We have lost so much fun family time with our 6 year old and 4 year old this Summer and really do not want to repeat it for when Spring gets here. We are desperate!! Please help!!
Here is the test results of our pool water.
Chlorine/ 5-10 high
PH/ 7.8 Ideal
Alkalinity/ 110 Ideal
Calcium/ 250 to 260 Ideal
CYA/ 55 to 60
Here is the Pump and Filter Specs.
Eco Kleer Type B 1.5 HP, Model # s48aa11a79
Here is the Sand Filter Specs.
Eco Kleer 19" Diameter, SFEW-11231
Here is the test results of our pool water.
Chlorine/ 5-10 high
PH/ 7.8 Ideal
Alkalinity/ 110 Ideal
Calcium/ 250 to 260 Ideal
CYA/ 55 to 60
Here is the Pump and Filter Specs.
Eco Kleer Type B 1.5 HP, Model # s48aa11a79
Here is the Sand Filter Specs.
Eco Kleer 19" Diameter, SFEW-11231