Recent content by JoshU

I am partial to AutoPilot of course ;). With that being said there is no better value for your size pool than the PPC4. There are very few systems on the market with the output capabilities of the PPC4. Generic cells are cheaper because they have less coatings on the blades which means they...

We are still fulling supporting the DIG-220 product as an authorized AutoPilot dealer. We're still getting regular shipment of DIG-220 units and products at this time. We still sell some of the parts for AutoPilot systems from 20+ years ago there were discontinued when the DIG-220 came out.

Autopilot cells have not and are not being discontinued. They had to make changes to the product line up due to supply chain shortages for circuit boards.

This is likely to either be a programming issue (what does the screen read when you press the pump button and do you use the Pool Pilot to control your pump) or you tested the volts/amps while the cell is idle. Temporarily placing the unit into boost mode and then testing will clear up if the...

Pertaining to the aftermarket cell with a 5 year warranty be sure to Google the name of the company and you’ll see that they are riddled with problems. These are “CompuPool” cells rebranded. When you Google “CompuPool USA” there offices closed years ago. There are hundreds of bad reviews...

AutoPilot Pool Pilot is DIY warranty friendly and offers non-prorated warranties as well. US made products with parts readily available for many years to come.

The AutoPilot will look for you to set a purifier % periodically based on testing the chlorine level of the pool. From there the unit increases or decreases the amount of chlorine produced based on water temperature. How many gallons is your pool? Hayward certainly makes a good product...

Is the cell clean of any visible build-up? It sounds most likely that it needs to be replaced based on the volts and amps you're seeing as long as there is no visible build up on the blades.

I am just seeing this thread. Have you resolved the issue? It sounds like it could be an issue with the main power circuit board.

Some of the AutoPilot Pool Pilot units have a high voltage limiter. When voltage hits a high (usually around 32 volts for most units with the feature) the power is cut off temporarily allowing the voltage to drop. The part where you mentioned that you had to repair the cell cord is of concern...

Matt, Have you done a manual check of the salt reading to make sure the Pool Pilot is reading the salt content properly? There is a small metal strainer screen on the Pool Pilot plumbing manifold. It is on the pipe adjacent to the cell. There is a label which reads "clean union screen...

The reading you're giving is 27 volts. What are the amps reading when you're seeing the 27 volts?

You'll need to run some tests through the Test Pool Pilot menu. I have test instructions that I would be happy to provide. If you send me an email at [email protected] I can forward a copy to you.

The control board (this the button attached to cover which has the display and buttons) has a CR2025 watch battery on it. You'll need to remove the board from the cover to access the battery. It is possible that the battery is dead. If not, the control board has failed.

Just for future reference you'll always want to test the cell/system through the "Test Pool Pilot" menu and only while boost mode is activated. Be sure to go through an authorized dealer and you'll get a $50 mail-in rebate when purchasing a new cell.