Need help troubleshooting Jandy Aquapure 1400 SWCG

Hi all,

I need a little help with what steps to take to troubleshoot an issue with my SWG, which is a 3 year old Jandy Aquapure 1400. My pool is about 21000 gal.

The main symptom is that it seems like the SWG is having a hard time “keeping up” and I need to run it at a higher percentage and longer than prior summers.

In past summers, I’ve run it at around 75% for 12 hours a day, which according to Pool Math is about 2.5 ppm of FC per day. This summer, I’ve bumped it up to 100% for 14 hours a day which is about 4 ppm FC per day and it’s still having trouble keeping up - I see a couple ppm of FC drop in weekly tests and I top off with liquid chlorine. I try to keep FC at around 7-9 ppm for my CYA of 60-70. I use TFTestkit.

My CYA is about the same - around 60-70. I can’t think of why this summer would be different except something is wrong with the cell, but it seems way too early (3 years, two full summers) for a cell to die.

I do see bubbles coming out…it seems to be working from what I can tell. Most of the time I don’t see any error codes. I have a couple times seen a No Flow code which I don’t understand because there IS flow, and it disappears after a while on its own, and most of the time when I spot check it does not show any errors. I wish it kept a log of errors vs time so I could see how often the no flow is in vs me just spot checking. I have twice seen a 120 error code but have not seen it since I descaled the cell with MA a few months ago.

Is this how SWGs fail as they age - just gradually lose productivity? Most of the forum posts I’ve found is more of a sudden zero production?

Any tips on next steps? It’s still under warranty but I don’t think my pool builder / Jandy will honor it with no error codes…though I haven’t tried.

FC diminishing

Hi ya'll, having a trouble holding FC over the past few days. Tested FC yesterday after a week of no testing and had zero FC. The SWG has been set to 100 for a while now, cell looks fine. It's probably 4 years old and haven't had issues w. it before producing. Pool is clear and I don't suspect algae yet. In fact I added liquid yesterday morning to get up to 7 ppm and this morning it was gone. It's been over 100 daily here in Florida but that is an extreme loss with the SWG running so high in conjunction to my add. Thoughts? SLAM?

FC- 1
CC- .5
PH- 7.4
TA- 60
CH- 350
CYA- 80
Salt- 3000
Temp- 90

Closing Objectives

Ok. Although I have learned about pool chemistry and maintaining my pool thanks to this site, I am totally new to closing a pool. The problem I am having is the articles on this site are tailored towards pools in US. Around here most of us have concrete overflow pools with separate overflow tanks (the water first overflows into a smaller basin and then sucked to filter), fully tiled, no skimmers, and return jets are at the bottom (hence lowering the water level below the return jets have no meaning for us). Winters are quite mild and no freezing occurs. In order to translate the given advice I would like to understand the objectives behind closing a pool.

Before the winter many people here drain the pool to half and let the algae grow and the frogs sing. Beginning of summer pool is fully drained and cleaned with acid and then refilled with clean water. Why is the practice like this? Pool is drained to half to protect a concrete pool from seismic shocks and avoid overflow from rain. Then it is fully drained and cleaned with acid. Tiles are very resistant to acid. At most you get grout damage which you can fix every 5 years or so. Many people prefer to swim in a freshly filled water rather than water from the previous season. Some people remove the pumps some don’t. I know it is probably not eco friendly but it is how things are done.

If I would like to do a better job than this, and I assume that’s how TFP guys would do, what are my objectives if I don’t expect winter freeze?

One option is to keep the pool running in winter. My pump is not a variable speed pump but I have a timer built in. Do I simply cover the top of the pool? Note that it is not very easy to cover an overflow pool as water needs to overflow from sides. Do I keep the SWG on? How long do I run the pump per day? I can also circulate the water from the deep end drain if I want to disable the overflow tank (just mentioning as an option).

But do I really want this? Water is cheap and electricity is expensive around here and getting the pool cleaned beginning of summer is cheaper than running the pool over the winter even if I add the costs of the salt and cyanuric acid.

Or is my objective to be eco friendly? If not why should I keep the water in the pool during winter and make sure it doesn’t grow algae? Or is it because draining the pool is a problem? I can easily drain my pool because I already have drain piping which enables me to empty the pool to a place where it is ok by local rules and regulations.

Basically what are my objectives for winter and what am I trying to achieve?

Thanks

Testing for Borate Concentrations

I am considering using borates in my pool but I have yet to find a test kit that meets the criteria for me.

My favorite water tests are hands down drop titrations. I find them the most accurate and while I’ve thought about it I have yet to splurge on a colorimeter. I’d love to figure out how to use my spectrophotometer as a pool colorimeter but I can’t find the exact math/procedures (if anyone has any tips I’d be pleased to hear them).

Taylor makes a boron drop test kit, but I do not believe or at least am not confident enough that it would accurately measure borate concentration. Has anyone used it?

Are my options really only between strips and a colorimeter?

Thanks

Pool start up wetedge signature matrix ( day three) cloudy, bubbles on surface

Hello, I was looking at wetedge’s startup guide, https://wetedgetechnologies.com/files/28_Start_Up_Instructions_07_16_1.pdf

It’s stating to use orenda sc-1000 chelating agent. looking online there isn’t a place that I can find to get it in time. Amazon has it by a third party which should arrive on time. Not sure the reliability of the seller.

We are scheduled to have plaster this weekend. I’ve read @onBalance different startup guides. I feel like I’m over my head right now and stressing.
Everyone has a different method. Is this something I should hire out?

I have my Taylor k2006-c kit and speed stir, I am ready, but feel overwhelmed. I know I should be buying chemicals now.

New to TFP and need help with Algae

Hello everyone, I really need some help! This is our 4th year with our Intex XTR 20'x48" pool. After $50 to $100 weekly trips to Leslie's pools, we switched to TFP method a few months ago. I bought the better TFP test kit, everything has been great and SO easy this year. Until a couple of weeks ago..... We went on vacation for a few days and came home to a slightly green pool. After researching, it appears to be due to low chlorine and a bunch of rain. I cleaned the pool really well, used some Green Out and did my normal water testing. everything was great, nice and clear for 2 weeks. I just did my weekly water testing 2 days ago, things weren't bad, I added recommended chemicals from the Pool Math app.

Today, It looks like we have some mustard algae! My levels should've been right on after testing and adjusting 2 days before, WTF? I freaked out and added 20-30 oz of liquid chlorine, that I had left in a bottle (10%). I went ahead and tested my water afterwards. I'm no chemist and I'm still learning, but the numbers don't seem to be off much. Why am I getting mustard algae and how do I treat to knock it out, using the TFP method?

Current levels are:
CL: 5
BR: 10
pH: 7.8 (Pool Math says to add 4.7 oz Dry Acid)
FC: 5 (Pool Math says add 10 oz liquid chlorine)
CC: .5
TC: 5.5
TA: 70 (Target 70)
CYA: 50 (Target 45)
CH: 275 (Target 300, add 30 oz Calcium Chloride)

I got pressured into getting a pool...

As in the title, I got pressured into getting a pool. My wife mentioned wanting one to her mother, so her mom found one on marketplace cheap. It seemed like a good deal at $100, so I eventually agreed. It is an Intex Prism Frame oval 10x20x48". It was without a pump and filter, so we planned to purchase one. Luckily, a neighbor had an extra from her old pool, a really nice Krystal clear 1600GPH with a 12" sand filter. It had new sand last year. Bonus, she kept the valves and fittings so when I unrolled this thing and found they were missing I was saved. I filled this thing up with 4400+ gallons of water and setup the pump. there was a delay between filling and pump setup, about 5 days. The water had a little green tinge to it. added a powdered shock packet, because I hadn't yet found TFP. The filter has the water looking amazing. Unfortunately, I bought test strips instead of a real water test kit, and I can't afford to purchase one yet. According to the strip the FC is at 0. My TH is 200, TA is 240, pH is 8.4 and CYA is 79. I know from reading other posts that I shouldn't trust this, but I don't know what to do at this point. If I'm lucky, I can stretch my SSI and get a proper test kit August 1st. Yesterday evening, I went to Walmart and got two jugs of liquid chlorine from the pool section. I poured one whole gallon in and this morning got the test results I reported in this thread. I'm now out of money. My ears are open....

Side note: About 20 years ago, I worked for a pool company and worked in construction, service, and even did hot tub delivery and service while I was there. I didn't have to help with water treatment, or chemicals other than acid washing pools and filling chlorine jugs. Did some openings and closings as well. So I am not clueless, but I only remember so much.

Ready to add borates, do I really need to adjust TA?

I've thought about adding borates for the past 5 years or so, and now, since I finally got an SWCG last year, I need something fun to do with my chemistry. :)

Pool math says I need 50 lbs of boric acid to get my borates to 50ppm so plan to order from Duda Diesel.

The adding borates article says I should first lower my TA to the low end of acceptable range, but how necessary is that? My TA has always been high at 110-120 but Ph had been remarkably stable and tends to stick around 7.4-7.6. Even when I add cya to start the season, my Ph will decline a bit initially then just go right back to its happy place. I've been a tfper for 10+ years now and have deliberately adjusted Ph maybe 5 times, and probably once in the last 3 years because my Ph just self corrects if something causes it to get to the high or low 7s. Given the stability of my Ph I've never bothered to adjust my TA, ever.

With that fact pattern, is it still necessary or a good idea to adjust my TA down before adding borates? What are potential consequences if I just leave it as us?

Thx
Paul

Blue Works temp error?

I have a 2 year old Blue Works BLSC chlorinator that recently does not chlorinate. The unit indicates flow but the generate light blinks green. The unit reads Temp empo and when I go into the menu it shows the water temp is 72.5. Cell volts: 28.2v, cell amp: -0.0, salinity now: 0000ppm. Measured salinity is approximately 3800ppm.
I am trying to determine if it needs a new cell or if there is an issue with the unit itself. Any tips to troubleshoot? I'd hate to purchase a new cell only to find the unit itself is faulty.

Large FC loss...stumped.

I check FC daily and adjust SWCG. I don't always log FC and SWCG adjustment. FC is always between 7-11. SWG 10-20%.

FC 36 hours ago was 9. Test this morning and FC = 5.5.

We had rain last night, but about .1 inches. So I thought I got some stratified rain water in my sample even though I took sample 18" down. So I brushed a bunch and turned on robot. Retested the same.

I clean my kit religiously. My reagents are new. My sample volumes are correct. The SWCG shows no error and makes chlorine.

The only other thing I can think of is that the salt level is 2800. Maybe there is some magical point where the SWCG is happy showing 3200 for salt level, but with only 2800 actual it is not as efficient. I can't believe that is the case as I haven't added water for a while and have a cover. Doesn't make sense to have a 4ppm FC drop in 36 hours because of lower salt.

I'm stumped.

Would love advice on what SWG to get.

Hello everyone and thank you for reading. I used TFP methods last season and it was great. This year I have had a tough time keeping up with testing and adding chlorine and have struggled with algae. I also added a solar dome heater and I wonder if that has made a difference. Anyways the pool Information should be in my signature I hope; above ground 16,000gal vinyl lined. It's old, so I want to make a minimal investment. My husband can handle plumbing and electrical so we could do the instal. Questions are, what model SWG and size should I go with? What do I need to hook it up, I think I need an inline timer to make sure it runs a minimum amount each day, currently I turn it the 1hp pump on and off manually. I try to run it while sun is on the solar heater each day (10-4ish). And what else do I need to figure out before I can do this, oh and are these things likely to go on sale, and is buying a used one an option?

Thank you!!!!!20230804_151716.jpg20230804_151736.jpg

Chlorine pucks are enticing to me.

Hey all,

TLDR: Are using chlorine pucks really that bad, if I keep my CYA and other levels within range?

So after 3 years of temporary pools, I'm upgrading to a permanent AGP. I use the TFP methods, including adding liquid chlorine daily. My best friend is on year 2 of his permanent AGP and swears by chlorine pucks and his test strips. Now, I got him to admit he didn't know the pucks have stabilizer in them, and he could not tell exactly what his CYA level is (He said somewhere between 50 - 100). However, he does not need to add chlorine everyday like I do and I'm just wondering if using a puck here and there is really that bad, if I continue to maintain my CYA level and FC levels in good relationship to each other?

Thanks!

Losing a 2 year battle with algae

I've been a pool owner for 3 years. Year one was easy, but the last two years have been a never ending battle with algae. I don't feel like it should be this hard, but I must be missing something.

Here's what I've done:
  • Make sure pH and alkalinity is balanced
  • CYA was high at one point, so drained some water and added new water until it was in the ideal 30-50 range
  • Checking phosphates multiple times a week, using phosphate killer if it gets over 300. I use a preventative phosphate treatment weekly, but that doesn't seem to keep up, so I have to use the killer.
  • Brushing the pool walls daily
  • Running my robo-vacuum at least once a day
  • Backwashing the sand filter daily (lots of really green water gets expelled)
  • Double-shocking the pool. Kept free chlorine > 4 for quite awhile.
  • Running the filter 24/7
  • I try to skim the pool if it gets a lot of leaves in it, but I live out in the country and there are a lot of trees around, so I'm sure there are a lot of smaller particles that get in there.
  • I haven't used algaecide since many people recommend not doing that
Despite all of this, I have new algae growing every day, and the deep end is perpetually a cloudy green-ish color. I can still vaguely make out the bottom of the deep end (9 ft) when the sun it out, so it's not completely green (probably because of my unsustainable hours of maintenance).

The best luck I have is with the phosphate killer. This gives me a pile of dead algae on the bottom (which I vacuum to waste) and the water clears up. Then it's cloudy and green again in a day or two. I feel like I have to use phosphate killer every 1-2 weeks though, which is not ideal.

Can anyone think of anything else I might be doing wrong? Are there issues with my filter (it generally seems to be working, based on the color of the backwash water)?

FWIW, in year 1 (when I was a new pool owner and everything went great), I never had to use phosphate killer, never had any sign of algae (other than when the pool was opened), and rarely brushed the walls.

Which Type of Clorine do i select?

Greetings, new to TFP, I got a ton of clorine and ready to slam your way. I ordered the good test kit pro in the mean time I am relying on test straps. That said Pools about 27k gal. It's not solid green more teal and I wanna get it good again. I put 2 gallons of this shock in this evening. Prior the clorine levels showed 0. When I go in the math app to measure how much I need it asks the type I have but this doesn't sound like those. Sodium Hypoclorite is active at 12.5%. What type should I select and should I add more than the 2 gallons tonight. Cya was 40 and I backwashed and rinsed filter before adding anything earlier.

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Stonescapes - Salt & pepper or French gray

Hello everyone. We are in the decision making process of picking remodeling options for our pool (currently white plaster) and have decided to go with a pebble finish. Stonescapes has good options for what we want but we are hesitating on the color. We like lighter tones with a blue/gray water color. Our pool builder has recommended the salt and pepper finish and provided samples but we haven't been able to see pictures of how salt and pepper looks in real life. We would add abalone shells and touch of glass for a nice sparkle. There are multiple videos and photos of the French gray color, which we like but think it may be a bit darker than what we'd want. Does anyone have any experience with how the salt and pepper looks, and maybe provide some pictures? Any advice would be much appreciated. Thanks.

Pentair light not working

I have a Pentair light that uses the 12 volt 300 watt r40 bulb. The light stopped working, I pulled the fixture and replaced buld. The old one was definitely blown. Tuned power back on and no light. Tested transformer output and have 12.8 volts, tested at deck junction box and have about the same. Pulled light fixture out again and removed bulb and tested at socket again 12.7 volts. I have tried 3 different bulbs none work. Any suggestions? Getting a bit frustrated.

Pentair Quad DE Incompatible with salt-water?

I've been running my pool for two years now with a SWCG (as a deactivated SWCG was present when I bought the house). I just noticed on the filter label that it's "Freshwater Only", but I can't find any information on that requirement online and can't think of why that might be. Any clues?

I've also been finding that my salt levels drop faster than one would expect - irregularly, but maybe 400ppm in a month on a fast-dropping month, despite there being no apparent leak in the pool. My understanding is that salt-wise, the system is closed outside of splashes and leaks, though, and I can't imagine how a DE filter would change that. I always change the medium, never bothering to backwash.

I'm also finding that my SWCG is re-throwing a cell-maintenance LED very shortly after acid-washing the cell, despite that performance seems fine (chlorine levels and bubbles), and this may just be the result of me rolling the dice on an open-box Amazon warehouse cell/controller.

New pump/switch to salt?

Hi Everyone,

I am new to owning a pool and we just bought a house that has a 18,000 gal in ground pool that is chlorine right now. I am thinking to replace the pool pump with a variable speed pump because the pump has a slight leak but a new o-ring kit I have read about might fix it. I need to figure out the filter situation as well because it is showing 26 psi which seems very high. It is a Hayward something most of the labels have faded so I don't know the exact model number. I have a Pentair 400HD heater on the pool as well and there is a Polaris pump that is disconnected but they have a Dolphin Premier instead. The pool has a water feature and spa that both dump into the pool. There is one light in the pool that seems to be halogen in an enclosure.

I assume I am going to need a new filter or maybe cartridges, I will see what is inside when I open it up. But right now I am wondering about converting to salt water?

I have been researching and learning for weeks all about the chemistry of the pool before we closed on the house and got this Taylor full test kit. Everything seems to be in the range but there is a decent amount of staining on the pool and could be because the previous owners didn't run the robot enough? I am still learning on that part but if I were to convert this to salt water what else do I need to keep in mind?

I looked the heater can work with salt water, the pump I have now shouldn't care and if I get a new pump then even better.

Here are my questions:

With a new variable speed pump it runs all the time, but then changes speeds. What impact will that have on water feature?
Is there a way to run the water feature and/or spa off a different smaller pump or automate the valves to send the power to that when the pump is on low?
What is the most cost effective way to run the pump without running up the power bill and losing the savings of having the variable speed pump if you have to do 2 pumps?
Also where would you suck the water from for this second pump?

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Discrepancy in Pool Math app

I’m just running the numbers using the Pool Math app for my SLAM that I’m going to start today. My pool is 30,500 litres.

Using the “Effects of Adding” page, it tells me with my pool size adding 3660 ml of 10.3% chlorine will raise my levels by 15 ppm.

If I go to my pool and click on then Free Chlorine tab, SLAMing my pool from 5 ppm to 20 ppm is telling me I need 4438 ml.

I know this isn’t a massive difference, but it’s still over 20%, and I want to try to be accurate.

Retiring from Bioguard - what's my shopping list?

Hello TFP, I'm new here but really excited to take over our pool maintenance. We have been testing our water in the lab and leaving each time with $200-$300 work of chemicals. It seems I can do this on my own with the right tools. I have ordered the Taylor K-1766 to test the salt. I'm still researching a test kit for the other elements. I still have 5 bags of mineral renewal to go through. Once that's gone, I would like to manage the pool chemistry on my own. What's everything (chemicals) I should always have in stock in the shed for bi-weekly water testing? When I open my pool, is bioguard beginnings a necessity or can I just buy norton salt? Thank you!

2-year old IC60 not keeping Chlorine level up

I have only one full Summer under my belt and I expected I could follow the same pattern and levels of SWC generation this Summer. So far, that is not true and I am suspecting a problem.
In early May, the pool was a bit cloudy and the Chlorine level was down to 1.2ppm. I cranked the unit up to 100% but not much changed. I shocked the pool on 5/16/23 with 2.5 gallons of liquid Chlorine (Pinch-a-Penny). That cleared up the cloudiness. I also had the company come out and test the IC60. It tested fine with only "500 hours on it". I had the tech remove the unit so I could inspect the plates. They were clean.
The levels slowly dropped again so I shocked the pool again on 6/21/23. I have been running the generator at 80% for 7 hours a day since late Spring. In order to keep the levels up, I am having to add liquid Chlorine every few days.
If the unit tests out OK, could the power center/logic unit have a problem? I have an Intellitouch I9+3 with the power unit built in.
Needless to say I have opened a support call with Pentair and the Installing dealer.
Current chemistry:
FC:2.1
pH:7.5
TA:60
CH:260
CYA:75
Salt:3100
Borates:50

I just added 5# of baking soda to raise the TA.

Filter