- Jun 26, 2017
- 249
- Pool Size
- 14750
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool Edge-40
Well, that was a dead-end road. Fudge.I don't know if the problem is with the pump or the controller.
"Unknown Fault" is difficult to diagnose.
Maybe contact Jandy to see what they can tell you.
Hello Josh,
Thank you for reaching out to product support. Unfortunately, this fault will require a servicer onsite to further troubleshoot. You can try to reset your pool breakers but if that does not change anything please use the link below to locate and contact a warranty tech near you. Let me know fi you have any questions.
Thank you for reaching out to us.
I saw a little snippet on a website that said this is usually some sort of grounding issue with the pump. But there was no troubleshooting info. Back to the drawing board.