Hi All - hoping for a little help diagnosing my salt water generator system. I've done as much troubleshooting as I can and getting some confusing results.
I have the Jandy Aqualink connecting to a Zenith Nature2 Fusionsoft 1400 SWG.
My wife, primary caretaker of the pool, noted to me she was having difficulty maintaining chlorine levels in the pool after being really trouble-free all summer so far. (See what i did there? Lol). Inspection of the control panel showed Service Lights on with errors 125 (cell dirty or needs replacement) and 194 (cell current 85% less than desired and voltage >19v).
I found a nice troubleshooting guide here (https://images.inyopools.com/cloud/documents/jandy-aqua-pure-error-codes.pdf). I have walked through what I can of these steps:
It's curious to me that there seems to be no voltage coming off The board to the saltwater generator. If someone could suggest a better way to test this at the board I would appreciate it.
I'm between the board being bad and the cell being bad. But I'm open to any other thoughts or suggestions here....
Thank you!
ADDENDUM: as I continued to peruse the threats on the board, I found another thread with the workbook that seemed to represent the newer board. It appears that I was right, there is no front and back board with this model.
In any case, I stepped through the troubleshooting. All voltages appear to be normal with the exception of the voltage out to the SWG, which is registering as 10 volts even though I'm calling for 100% salt production. According to the manual I should be seeing at least 28 volts.
My thought at this point is to replace the control board. Does anyone have any other suggestions or different thoughts?
I have the Jandy Aqualink connecting to a Zenith Nature2 Fusionsoft 1400 SWG.
My wife, primary caretaker of the pool, noted to me she was having difficulty maintaining chlorine levels in the pool after being really trouble-free all summer so far. (See what i did there? Lol). Inspection of the control panel showed Service Lights on with errors 125 (cell dirty or needs replacement) and 194 (cell current 85% less than desired and voltage >19v).
I found a nice troubleshooting guide here (https://images.inyopools.com/cloud/documents/jandy-aqua-pure-error-codes.pdf). I have walked through what I can of these steps:
- First, my board appears to be different than that shown. I haven't been able to identify which is the "back board" in my setup. I believe I've identified the front board (picture below)
- As such, it's not clear to me where to test for voltage coming off of the backboard.
- Testing voltage at the cell with the cord backed off just a bit shows zero.
- Putting the probes into the cord itself also shows zero.
- Tracing the cord back into the box, I disconnected at the junction between the DC cord and the wires attached to the board. Also got zero here.
- Front board appears to pass troubleshooting. With the flow salinity temp sensor disconnected, I had standard readings for pool temperature and age temperature. My salinity was off, but my understanding is that this could be due to having the salinity set in the past (we did not install this pool).
- I removed and cleaned the cell in an acid solution per the instructions. There was a mile to moderate amount of scale on it but it certainly did not appear to be horrible.
- Similarly, the prongs on the SWG appear intact. No sign of corrosion there.
It's curious to me that there seems to be no voltage coming off The board to the saltwater generator. If someone could suggest a better way to test this at the board I would appreciate it.
I'm between the board being bad and the cell being bad. But I'm open to any other thoughts or suggestions here....
Thank you!
ADDENDUM: as I continued to peruse the threats on the board, I found another thread with the workbook that seemed to represent the newer board. It appears that I was right, there is no front and back board with this model.
In any case, I stepped through the troubleshooting. All voltages appear to be normal with the exception of the voltage out to the SWG, which is registering as 10 volts even though I'm calling for 100% salt production. According to the manual I should be seeing at least 28 volts.
My thought at this point is to replace the control board. Does anyone have any other suggestions or different thoughts?
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