Why is my Intellicenter app not showing chemistry?

[Nikilyn]

On our app, the chemistry part isn't showing up. Everything else seems to be there. The salt cell has all green lights on so it looks like it's working. It's like this on mine and my husband's phones. Any ideas?

 

[Jimrahbe]

N,

I know squat about the IntelliCenter, but the EasyTouch has a page for the SWCG and a different page for Chemistry.

Let's see what Jeff has to say... @Turbo1Ton

Thanks,

Jim R.

 

[Turbo1Ton]

Nikilyn - I am assuming at this point that you have updated the app to the Intellicenter 2 app?

Mine is showing up just fine. I am running on iOS. Are you on Android or iOS?

--Jeff

 

[Nikilyn]

The chemistry page is where I adjust the percentage of chlorine being made.

 

[Nikilyn]

Nikilyn - I am assuming at this point that you have updated the app to the Intellicenter 2 app?

Mine is showing up just fine. I am running on iOS. Are you on Android or iOS?

--Jeff

I haven't updated anything. Didn't know I needed to. I'm on ios.

 

[Turbo1Ton]

Oh yeah... check out this thread.

IntelliCenter 1.064 Firmware and New Mobile App IntelliCenter2

Just saw a new FW post on Pentair's web site. I updated and got the new app (IntelliCenter 2). So far so good, update was a breeze (had to use USB). I can report at least I can change schedules without the app crashing. Anyone else try this yet...

www.troublefreepool.com

--Jeff

 

[rstrouse]

This is the symptom of running firmware version 1.064 with the original IntelliCenter app. You should uninstall the app then install the IntelliCenter2 app.

 

[Nikilyn]

Do I need to do anything to the Intellicenter or just install the new app? I read the first page of that thread but it's really long.

 

[Turbo1Ton]

It sounds as if your Intellicenter has already updated to the new firmware, so should just be the app.

--Jeff

 

[Nikilyn]

How do I figure out which version of firmware I have? I can't find it on the panel or the app.

 

[Turbo1Ton]

At the panel you go into Settings/Advanced System Configuration/System and it should show the firmware version.

I would go ahead and install the Intellicenter2 app, and see if that takes care of it. That is a known issue since the Intellicenter app will not work with the new panel firmware version.

--Jeff

 

[Nikilyn]

Got it working. Thank you! The app looks exactly the same as the old one .