Tech came out to warranty a few things today and said we absolutely should not be using liquid chlorine and will void warranty...

Jump to latest Follow Reply
W

wickflair23

Well-known member
Jun 29, 2024
121
Il
My Sundance had a few issues, so a tech came out today. My wife got talking and explained how we were using liquid chlorine. The tech lost his mind and said that you cannot use liquid in a hot tub and it will destroy the pipes and void the warranty. Is there any merit to this? I found this article and got me questioning everything.

swimpoolguide.com

Can I Use Liquid Chlorine in My Hot Tub? – 3 Main Reasons Why You Should Use Chlorine Tablets | Swim Pool Guide

Can I Use Liquid Chlorine in My Hot Tub? - 3 Main Reasons Why You Should Use Chlorine Tablets or Chlorine Granules to Clean Your Spa
swimpoolguide.com swimpoolguide.com
 
Bollocks. Ignore him.

How do I use Chlorine in my Spa or Hot Tub?

If you have a question about any information within this Sticky, please start a new thread for yourself where you will receive very quick responses to your specific questions. Thank you! Introduction There are two main things to consider when maintaining your hot tub water, Water Balance and...
www.troublefreepool.com www.troublefreepool.com
 
  • Like
Reactions: Rattus Suffocatus
I just called the three great escapes in our area, and they all said you absolutely should not use liquid chlorine. They said it is too concentrated.Anvil will blow out the seals. They said to use granular's or the frog system. This has me a bit paranoid
 
Last edited:
wickflair23 said:
They told me "don't believe what you read on the interwebs as it's a bunch of Crud" after I told them I did a bunch of research. I wonder if anyone has ever had this blowout issue they speak of.
Click to expand...

We have over 400,000 members.

We have nothing to sell you.

We have no reason to recommend anything we think will damage your spa.

Go ask them for references of customers who had the blowout issue. Sundance spa seals fail and they need something to blame it on.

I had a Sundance spa and it develops leaks because all the PVC pipes are glued rather then threaded and over the years the glue deteriorates. Eventually yours will also leak no matter what chemicals you use in it.
 
  • Like
Reactions: clduncan and wickflair23
ajw22 said:
We have over 400,000 members.

We have nothing to sell you.

We have no reason to recommend anything we think will damage your spa.

Go ask them for references of customers who had the blowout issue. Sundance spa seals fail and they need something to blame it on.

I had a Sundance spa and it develops leaks because all the PVC pipes are glued rather then threaded and over the years the glue deteriorates. Eventually yours will also leak no matter what chemicals you use in it.
Click to expand...
Great response. Thank you. 2 out of the 3 people I talked to seemed rude and like I was offending them. I straight told them "the @ease systems you sell are trash and you recommend those"
 
If you are worried about it, water the LC down to 2% or something before you add it. They might have some concerns about you using too much because a shot glass full of 10% pool chlorine is a slam in the smaller hot tubs, but you can easily manage it with care. Chlorine once in HOCl form in the water doesn't care where it came from. To state otherwise is ridiculous. The liquid chlorine is the second purest form after chlorine gas or a salt system (which is chlorine gas). You'll also find that warranties, especially from pool builders and spa companies aren't exactly honored anyway. You got this.
 
  • Like
Reactions: proavia, Donldson and wickflair23

Enjoying this content?

Support TFP with a donation.

Give Support
"granules that are engineered for it" .... Ha! HaHaHa! HAHAHAHAHAHA!!!!

Engineered like how? Special sized flakes? Find one of those engineers for granules.

That person is spouting FUD. You know what FUD is?
 
  • Like
Reactions: clduncan and wickflair23
In my area, CPO training is two days, and costs $395. Certificate good for five years. Person can then be the manager of record for a public pool/spa.
Better than cousin Harry being hired to take care of the pool, maybe.
But...
My Senior Safe Driving certificate was also a 2 day course, to get a discount on my auto insurance.
 
  • Like
Reactions: Newdude
If you are still concerned - contact the manufacturer of the tub.
Play dumb and ask about different chlorination methods - granular, liquid, SWG - and see what they say.
And after you have their answer, make your own decision.

Of course, I am with the others who replied to this thread - what you've heard elsewhere is BS.
 
Just for fun, I looked at the manual for the Sundance 880 series. They recommend either a 1 or 3-4 ppm Cl level (depending on whether one uses their "Clearray Active Oxygen System"), Bromine of 2-4, at the beginning of the manual.

The only other reference for sanitizers is:
"By regulating the number of bromine tablets in the Brominator you can control the amount of bromine, which is actively working, in your hot tub water. A bromine residual of no less than 2.0 ppm is generally considered desirable. A two-part bromine system or granular chlorine (dichlor) are also acceptable sanitizers."

No warnings, cautions or notes about other sanitizers.
 
  • Like
Reactions: wickflair23
Ask the 'expert' to give you a definitive test to determine if a Hot-Tub is being sanitized with granular chlorine, or liquid chlorine.

I'll wait...
 
  • Like
Reactions: wickflair23
I'd keep a small container of granular near the spa and let them think this is what's used without getting into conversations about it. Just be sure to have your answer when the tech asks you how much you use. You use whatever suits you and don't keep the chlorine jug in sight.
 
  • Like
Reactions: wickflair23

Enjoying this content?

Support TFP with a donation.

Give Support
You must log in or register to reply here.
Thread Status
Hello , This thread has been inactive for over 60 days. New postings here are unlikely to be seen or responded to by other members. For better visibility, consider Starting A New Thread.
Top Bottom
Back
Jump to latest Follow Reply