I had my pool remodeled in September 2022. I have a rock water feature. During start up the service person came out about 3 times then turned it over to me. I saw problems with the plaster, so their service person came back for a few more weeks. He did not brush, that was suppose to be my job. A few weeks after, the wall under the water feature started turning yellow. And something was going on in my hot tub. Not sure what as the pool sales person had her people out while I was on vacation and did something to the hot tub. A few weeks go by and I continue to call the pool company to say the yellow staining is still in the pool and I see a few pot marks in the middle of the pool. Finally the owner comes out to look at the pool. He says the yellow is from chemical inbalance, trees, and that my heater is putting copper into the water. Anything I said came back to my chemicals, heater, and trees. I do not have that many trees around my pool. Leaves do not sit in my pool. Anyway, the final answer was for him to drain my pool, and in October, they acid washed both my pool and hot tub. I changed my pool service company at his suggestion.
Things go until the summer starts, then I start getting staining in my hot tub, and the pot mark areas in the pool are now showing rust. I also have etching, staining, whatever in my pool around one side of the pool.
I have had a couple of pool companies out to give me their thoughts. One says mottling in the hot tub and and not sure what is going on in the pool. The second company did not know what was going on in the hot tub but it looked like the cement to him? He had noclue about the pool. He just wants me to sign on to their service and charge me $100 to work on the chemicals.
I am in Bedford Tx so our temps are +100 degrees over the past few weeks. My ph has been around 8.0. The Hot tub is getting worse and what ever it is is now on the bench. The staining in the pool is moving across the pool. I have attached pictures. I am looking for someone in the area that can come trouble shoot the problems, if possible.
Thank you
Things go until the summer starts, then I start getting staining in my hot tub, and the pot mark areas in the pool are now showing rust. I also have etching, staining, whatever in my pool around one side of the pool.
I have had a couple of pool companies out to give me their thoughts. One says mottling in the hot tub and and not sure what is going on in the pool. The second company did not know what was going on in the hot tub but it looked like the cement to him? He had noclue about the pool. He just wants me to sign on to their service and charge me $100 to work on the chemicals.
I am in Bedford Tx so our temps are +100 degrees over the past few weeks. My ph has been around 8.0. The Hot tub is getting worse and what ever it is is now on the bench. The staining in the pool is moving across the pool. I have attached pictures. I am looking for someone in the area that can come trouble shoot the problems, if possible.
Thank you
