- Jun 7, 2017
- 9,998
- Pool Size
- 29000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Jandy Aquapure 1400
There is nothing laying around the area. The only thing I see is the wire in the picture that runs over to the heater and one attached to the PCV pipe that runs into the AquaLink panel.@Paul Evert
This picture is the back of your pump and there should be a small wire connected to the port.
The cable (RS-485) should have come with the pump. Is it laying around somewhere.
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Thanks. The wire from the heater should be routed to the GREEN connector in screws 1 & 2.
The picture you show is the water temperature sensor which also goes to the GREEN connector.
The other sensor is the AIR sensor, hanging below your AquaLink box, that dictates if Freeze Protection is activated. This air sensor also goes to the GREEN connector. I can see all 3 are connected in the other photo you shared.
You are missing the RS485 cable that goes from the pump to the RED connector. This is needed and I would guess your PB contractor did not know how to connect it so he/she did not.
I need to look at the manual for your pump if a special connector is needed for the RS485 cable to the pump or can we connect to the pump just using 4 wires. To connect to the RED connector, all is needed is the 4 wires.
You can ask your PB for the wire as that should have been part of the pump package. Alternatively, if it is lost and all that is needed is 4 wires on each end, then the antenna wire can be used. Normally the antenna wire is 15ft and it looks like you only needed 6 ft so there is ample wire wrapped up in that compartment to cut and use for the pump. Are you handy to be able to do that?
I'm somewhat reluctant to make any changes myself until the warranty is up. My PB is incompetent and will not return my calls. The pool was supposed to have a 6' deep end but it ended up at 4'7". They admitted the error and offered $500 because of their mistake. You can imagine how that went over. I had to get an attorney to negotiate an acceptable settlement for about half the price of the pool.Thanks. The wire from the heater should be routed to the GREEN connector in screws 1 & 2.
The picture you show is the water temperature sensor which also goes to the GREEN connector.
The other sensor is the AIR sensor, hanging below your AquaLink box, that dictates if Freeze Protection is activated. This air sensor also goes to the GREEN connector. I can see all 3 are connected in the other photo you shared.
You are missing the RS485 cable that goes from the pump to the RED connector. This is needed and I would guess your PB contractor did not know how to connect it so he/she did not.
I need to look at the manual for your pump if a special connector is needed for the RS485 cable to the pump or can we connect to the pump just using 4 wires. To connect to the RED connector, all is needed is the 4 wires.
You can ask your PB for the wire as that should have been part of the pump package. Alternatively, if it is lost and all that is needed is 4 wires on each end, then the antenna wire can be used. Normally the antenna wire is 15ft and it looks like you only needed 6 ft so there is ample wire wrapped up in that compartment to cut and use for the pump. Are you handy to be able to do that?
I'm somewhat reluctant to make any changes myself until the warranty is up. My PB is incompetent and will not return my calls. The pool was supposed to have a 6' deep end but it ended up at 4'7". They admitted the error and offered $500 because of their mistake. You can imagine how that went over. I had to get an attorney to negotiate an acceptable settlement for about half the price of the pool.
sorry to hear about the depth issue - that is quite a big error. The hook up of the 4 wires is quite simple.I'm somewhat reluctant to make any changes myself until the warranty is up. My PB is incompetent and will not return my calls. The pool was supposed to have a 6' deep end but it ended up at 4'7". They admitted the error and offered $500 because of their mistake. You can imagine how that went over. I had to get an attorney to negotiate an acceptable settlement for about half the price of the pool.
Ok I just got the RS485 cable connected and I can now see on the iAqualink app that the ePump is working. The next question is what speeds should I set up and run times for each? I've read several posts and there doesn't seem to be any consistent answer.
Yep - because every pool is different based on plumbing set up, usage, debris accumulation, etc.I've read several posts and there doesn't seem to be any consistent answer.