SLAMming my neighbors’ pool - just checking in

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Hello, fellow TFPers. It’s been a long time since I’ve posted here, partly because you all do such a good job teaching folks to manage their own pools that I haven’t had big trouble with my pool.

The following pictures and questions refer to my neighbors’ pool, so please disregard anything in my signature. I don’t know all the information about their pool, so I took pictures to include.

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This pool is about 30,000 gallons with a spa with waterfall and a large water feature with a catch basin (is that what’s called an infinity edge?). They also use a Polaris pressure cleaner. The pool has always been cared for by a pool service, and they really haven’t had major issues.

After the freeze of 2021 in Texas, they had some problems with their tile and plaster and plumbing and ended up having major work done on their pool, including a full replaster. The company that did the work had to redo parts of it, and the pool was drained and refilled twice. This company also did the start up on it this spring.

Some time in May the pump for the water feature/catchment basin failed, and that area turned green. I helped them chlorinate and maintain that area up to shock level while they were waiting for their pool service to make repairs and get things under control. (The start-up company and the regular pool service are not the same.) The owners did not complete an entire SLAM and were hopeful that the pool service’s cleaning and maintenance would be good going forward, but even the pool service admitted that their regular service wasn’t going to keep algae from growing by the end of each week.

Last week the neighbors called me and asked meto come up and test their pool water again because they could see yellowish algae growing in the corners, on the walls, in the spa. I do not remember all of the exact numbers, but I ran the full battery of tests on their water. These numbers are what I remember.

FC: 1
CC: 0.5
pH: 8.0+
TA: 160
CH: 300
CYA: 60

We lowered the pH to 7.4 with muriatic acid and began a SLAM. It has been very hard to get liquid chlorine, but they have been dedicated to driving all over the nearest cities and picking up boxes. I know it’s best to add as frequently as possible, but we’re managing three times a day because right now they’re relying on my coming over to test since they only have test strips.

Twice I’ve taken three of my kids up their with toothbrushes, and we’ve scrubbed around eyeballs and in hard to reach corners. The back wall is particularly hard to brush as it really can’t be reached from the edges of the pool. I even got down into their catchment basin the other night to try a toothbrush on the drains (there are four drains in the basin), but the toothbrushes wouldn’t fit. I know those drains are a problem, but they are not comfortable with me trying to take them apart, and I’m not really comfortable doing that. I did manage to attach a clean bathroom brush to a pool pole and give them a good scrubbing this morning. I think it got some stuff loose in that basin.

Their regular pool service visits on Monday, and the tech put in some powdered shock, and so we raised the SLAM level last night to 28 instead of 24 because the CYA test rounded up to 70. Today, however, I’m thinking I’m going to let the level drift down to 10 if I can to retest the PH. The alkalinity is so high (it was 200 in our fill water when I checked), and they have so much aeration that I’m nervous about letting it rise without checking it. They are already unhappy about calcium scale that occurred over winter.

They still have seven four packs of 10% chlorine inside their house, and they are really just following what I tell them about their pool. These are older folk, and they‘ve been out their brushing and scrubbing and wrestling with weir doors (we still haven’t managed to get one off, and the other seems to be missing). I mostly just wanted to check in here because I’ve never dealt with new plaster, and I want to make sure that I’m handling things reasonably.

I know I’m very wordy, so here are my basic questions:

1) Is there anything about new plaster that I need to be particularly aware of during a SLAM? (Other than not brushing with a metal brush. We are only using the plastic bristled ones.)

2) I know that one isn’t supposed to worry about pH during a SLAM, but I’ve also read that one can let the level drop to get a good reading in the middle if necessary. Am I making a big mistake letting the chlorine go down to test pH, or should I be doing it even more often given that it’s new plaster?

3) Any suggestions for dealing with the drains in the catchment basin short of my taking them apart? A lot of water flows through them, so should exterior brushing be sufficient?

4) Does anyone see anything else from the pictures that is a red flag? (The garden hose is not a normal feature of the pool. The wife was watering a crape myrtle this morning when I was taking pictures.)

I appreciate any insight or advice or cautions or encouragement that anyone can give me. Thanks in advance.
 
You are a wonderful neighbor. We need more of that in this country.

I was expecting deep green in the pictures based on your description, but it looks like what you have been doing is working.
I would maintain SLAM level. If you really worried about pH, buy a pH meter, most of them work with high FC levels. The drops method is only good up to FC of 10 as you have noted. The longer you keep the FC up, the better to kill all the algae. The extreme heat and high water temperatures is making it easy for algae to grow so keep the FC consistently at SLAM level.

Can you teach them to do the FC test so you do not need to be there full time? Or maybe with your recent knowledge of changes, you just tell them to add x amount of LC every 3 hrs. Testing is best but it is important to keep the FC level consistent.

They have a cleaner - appears to be a pressure side cleaner (I see the booster pump). Run that or if they have a vacuum hose, hook that up to go around the drains after you have brushed.

You can swim with FC up to SLAM level, so you could get in the pool to reach corners, etc that you cannot reach with either a brush or a vacuum. Suggest you wear goggles to see clearly underwater.

Keep up the good work and for being such a great neighbor. Good Luck.
 
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Thanks for the reply and encouragement, HermanTX. I appreciate having someone double check what I’m doing.

My neighbors are like adopted grandparents to my kids. I’m very thankful to be friends with them and glad to have an opportunity to help them.

I should have been clearer that when we took the toothbrushes to the pool, we were swimming. I did that in part to demonstrate my confidence in the safety of swimming in water up to SLAM level because they were very nervous at first about 24 ppm of chlorine (now 28). It also really did help to get those toothbrushes in the corners and eyeballs and skimmer throats. My neighbors rarely ever get into their own pool (it’s mostly for their grandkids who are supposed to visit next week), but the wife has been talking about getting in to brush.

The bathroom brush worked on those drains better than I expected. I got an excited call yesterday when the wife checked on the pool after the water feature had stopped pouring over the edge according to its schedule. She could see clearly to the bottom and was thrilled that everything was clear, and the drains were white. We scrubbed a bit more for good measure, and restarted the water feature pump. We’ve been trying to keep everything moving 24/7, but I can hardly imagine what that’s doing to pH.

I hadn’t thought about the option of a digital pH meter. I’m hoping it won’t be necessary given the fact that I think we could be getting close to the end of the SLAM. I was even thinking of trying an OCLT last night, but I realized that the pool service probably had put four tabs in the in-line chlorination on Monday, so that would make any results I got this morning invalid. I’m not sure how long it would take for those tabs to dissolve to allow me to perform the test.

I think I might see if I can get the wife to test the chlorine this morning. She has done the CYA test with me a couple of times, and we get the same result. We can see if we get the same result with chlorine testing. I’m encouraging them to invest in just the chlorine test at this point so that they can make sure that they always keep their chlorine in range when the SLAM is done and their grandkids are visiting. I don’t think that tabs themselves would keep the target high enough.
 
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If they are going to continue using tabs, the best thing to do is a large drain and refill. 50% would be good to get CYA back to 40 ppm or so.
 
Another idea is to ask them to add liquid chlorine daily . For 30k gals, using 10% LC, a gallon will raise FC by 3.3ppm. So in this heat, a galllon a day while their grandkids are visiting may be good to keep the pool properly sanitized. My concern is that weekly pool service with tabs, the tabs will dissolve and FC will drop. I have a friend that does pool service and he commented they are having a tough time keeping pools at proper FC levels using tabs because of the very warm temperatures. He would love to have more of his clients go to SWCG or even LC but so many just wants hands off his only alternative is to use tabs and hope that it keeps the FC high enough between weekly services.
 
Pull the tabs. They are adding CYA which is not going to help your cause. As it will also make trying a OCLT hard.
I fully admit that I do not know how to do that. I’ve not really looked at their equipment much, but I may be tackling a backwash on their filter in the next couple of days. That much I know how to do. I may let it go till Monday, though, unless there is an obvious need. That’s part of the pool service’s work.

Is pulling tabs easy? Is there a concern of handling/storing partially dissolved stuff? How long would it typically take 4 tabs to dissolve with a pretty high powered pump running 24/7?
 
If they are going to continue using tabs, the best thing to do is a large drain and refill. 50% would be good to get CYA back to 40 ppm or so.

I know that would be ideal, but I don’t think it’s in the cards right now. Because of the drought and aquifer levels, we are on water restrictions. They’ve already had to fill the pool twice in recent months (though the second time was on the refinishing company’s dime, I believe, as it was their mistakes that caused the second drain). Our water pricing gets pretty punitive when one reaches higher tiers of usage. I am getting them to understand CYA and the danger of having the pool guy throw in a weekly shock in addition to tabs.
 
Another idea is to ask them to add liquid chlorine daily . For 30k gals, using 10% LC, a gallon will raise FC by 3.3ppm. So in this heat, a galllon a day while their grandkids are visiting may be good to keep the pool properly sanitized. My concern is that weekly pool service with tabs, the tabs will dissolve and FC will drop. I have a friend that does pool service and he commented they are having a tough time keeping pools at proper FC levels using tabs because of the very warm temperatures. He would love to have more of his clients go to SWCG or even LC but so many just wants hands off his only alternative is to use tabs and hope that it keeps the FC high enough between weekly services.
I had a good talk with the wife about that this morning actually. She understands the need to keep the chlorine available for sanitation when the pool is in use (especially as at least one grandchild is still in diapers). She did perform the chlorine test this morning and did the numbers in the poolmath calculator. I suggested that she should consider getting her own FAS/DPD test.

They did ask the pool service about a SWCG because they know that I use one. The service simply said that it wouldn’t clear up an algae problem, which is certainly true, and I don’t know if the conversation went further.

I’m really not trying to convert them to a completely TFPC routine right now as it really doesn’t fit with some physical limitations they have and their travel schedule, but I am trying to help them get out of their current situation and understand better what’s going on in their water. They are willing to supplement the pool service with liquid chlorine, I think, and they know that CYA can get to be a problem.

We did have another breakthrough this morning in that I unscrewed an eyeball in the spa to show the wife how they worked, and I found algae in the threads. We had scrubbed around them but not removed them. I got most of them off but had to call my husband to bring a pipe wrench for a couple. They already had algae embedded in calcium scale (hence my worries about pH since these eyeballs are new, too). We gave them their own separate treatment in a bucket of water to remove scale, and they’re now soaking in the pool on a bench.

I haven’t done it, but it made me want to come home and remove all the eyeballs in my own pool and spa just to see. I may do that next time we swim.
 
You have made great progress with teaching them and also clearing up the pool.
The tabs are in the vertical canister that is left of the filter (per your picture). It is on the line that are is the return to the pool.
That top screws off. Only do it with the pump OFF. Also, that whiff of chlorine can clear out your nasal passages so don't hover over it. It could also be a challenge to get those tabs out.

The suggestion for LC now and no tabs was only to get ready for the visit by grandchildren. Having the tabs in doesn't really hurt other than adding the CYA. Each 3" tab (8 oz) fully consumed for a 30k gal pool will raise FC by 1.8ppm and raise CYA by 1.1. So not a deal killer. The benefit is that it also reduces pH by 0.1 to that helps maintain pH in the 7's.

How fast the tabs are consumed is based on how long the pump is running and what is the setting on the tab canister. The high flow setting (like 5) would put more flow through it then if set on low (position 1).

Knowing about the current weather issues, water restrictions, etc, it would be best not to raise CYA too high as that will re-create the algae issue if all they use is pucks (tabs) from the pool service.

Keep up being a great neighbor.
 
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Thanks for giving me more information about the in-line chlorinator. The husband and I took a look at it this morning before the morning test. He opened it up (with the pump off first), and there were still five pucks in it. He said the top one or two looked eroded, but there was the majority left. We’d like to try doing an OCLT tonight, but we know the pucks will make that impossible.

The flow-switch on the side of the chlorination is currently set to 5, the highest. There is also an OFF position below the 1. We were wondering if turning it all the way to OFF would allow us to do the OCLT without removing the pucks. If that still allows interference from added chlorine, we thought we’d try to remove them with barbecue tongs. I have a small empty bucket with a lid where we can store them.

The pool is looking great!

(I did by the way take off all my own pool’s eyeballs when I swam with my kids today. No algae. Phew. I wasn’t expecting it, but I wanted to check. The eyeballs themselves are stained brown, but they’ve always been like that. I have no idea how old they are.)
 
The flow-switch on the side of the chlorination is currently set to 5, the highest. There is also an OFF position below the 1. We were wondering if turning it all the way to OFF would allow us to do the OCLT without removing the pucks. If that still allows interference from added chlorine, we thought we’d try to remove them with barbecue tongs. I have a small empty bucket with a lid where we can store
It would be best to remove them. I have found that the "off" is not truly off. So if you going to spend the effort to do the OCLT then it is best not to have any chlorine in the system. It is best to keep the pump running to ensure the water is mixed.
 
It would be best to remove them. I have found that the "off" is not truly off. So if you going to spend the effort to do the OCLT then it is best not to have any chlorine in the system. It is best to keep the pump running to ensure the water is mixed.

I had suspected as much, but I figured I’d at least ask. Thanks for the input. They’ve been turning the pumps back on when the schedule turns them off and have been good about keeping them running. I kind of hate to think of all that electricity being used on top of the air conditioning this month, but I’m sure it will be worth it when their eight grandkids come.
 
I had suspected as much, but I figured I’d at least ask. Thanks for the input. They’ve been turning the pumps back on when the schedule turns them off and have been good about keeping them running. I kind of hate to think of all that electricity being used on top of the air conditioning this month, but I’m sure it will be worth it when their eight grandkids come.
I saw in the picture that they only have a single speed main pump. If it was VS, it would be less costly to run just to circulate the water.
 
We removed the tabs last night, and they are no out of the chlorinator while we continue the SLAM. We did run an OCLT but lost two ppm, so no pass we’ll keep on SLAMming. I’m not surprised, but it would have been lovely to pass. They understand the need to keep going. The husband immediately plugged my chlorine result into pool math and calculated just how much he needed. He still has a supply of chlorine but mentioned making another trip to Home Depot to get more.

I brushed just about every inch of that pool this morning from the outside, then got inside and worked on eyeballs and drain covers. I also worked more on the skimmers. We still can’t remove one weir door, so I’m not really sure about the status of the foam on the back. It looks like it’s mostly hidden inside the door, so I can’t really see it.

The owners had been uncomfortable about the idea of removing pool lights (only one in the pool, but also a small one in the spa), and I wasn’t really eager to do it myself, but I explained the process again this morning, and they agreed to let us (my husband and me) do it to make sure that no algae was hiding back here. I’m not sure any was, but there was (plaster?) dust and debris, so the niches have all been brushed out. I also brushed the lights and rings from the back as well as the cords.

They are struggling with having me do so much for their pool, and they are working on it, too. The problem is is that the husband has arthritic hands and hips, and I can tell it’s painful for him to be bending down to add chlorine. The wife has had recurrent heart problems ever since contracting COVID last summer, and it has been flaring the past couple of days. I think she’s been overexerting in our excessive heat. I’ve told her that I’m perfectly happy to brush her pool, but I still think it makes her feel bad. I’m not sure what other steps to take at this point other than just keeping up with what we’ve been doing. I’ll go back up in the next couple of hours for the midday chlorine test.
 
It’s not always easy to accept help, especially when we feel it’s a burden to someone else. Maybe just a heart to heart about why you’re helping and that you want to do it will be useful. Maybe ask for something that you know they secretly love to do - like if they can watch the kids or bake you some cookies. The alternative is that they pay someone to come do it.
 
I brushed just about every inch of that pool this morning from the outside, then got inside and worked on eyeballs and drain covers. I also worked more on the skimmers. We still can’t remove one weir door, so I’m not really sure about the status of the foam on the back. It looks like it’s mostly hidden inside the door, so I can’t really see it.
Great job

The owners had been uncomfortable about the idea of removing pool lights (only one in the pool, but also a small one in the spa), and I wasn’t really eager to do it myself, but I explained the process again this morning, and they agreed to let us (my husband and me) do it to make sure that no algae was hiding back here. I’m not sure any was, but there was (plaster?) dust and debris, so the niches have all been brushed out. I also brushed the lights and rings from the back as well as the cords.
Great job and also tell them that this cleaning behind the lights is just a one off - assuming they can keep algae out in the future

hey are struggling with having me do so much for their pool, and they are working on it, too. The problem is is that the husband has arthritic hands and hips, and I can tell it’s painful for him to be bending down to add chlorine. The wife has had recurrent heart problems ever since contracting COVID last summer, and it has been flaring the past couple of days. I think she’s been overexerting in our excessive heat. I’ve told her that I’m perfectly happy to brush her pool, but I still think it makes her feel bad. I’m not sure what other steps to take at this point other than just keeping up with what we’ve been doing. I’ll go back up in the next couple of hours for the midday chlorine test.
Maybe show them some of the posts in this thread that you are getting support from around the USA and everyone is helping you help them. You are not alone and you are a wonderful neighbor.

Just keep the SLAM up and they will see the results. They have a beautiful pool so we all want the family to enjoy it for 4th of July holidays.
 

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