Hi,
I'm writing on this forum in the hopes that this community can help me with advice on issues we've encountered during the resurfacing of our pool recently. Our pool was starting to show its age (built in 1995) so we decided to resurface it with pebbleTec Fina Grigio. We selected a company that's pebbleTec licensed and seemed to have a good reputation. Unfortunately, the work had to be postponed for a few weeks due to two weeks of fairly heavy rain.
As soon as the rain stopped the company came out and put in the new plaster. While they were doing that it became apparent that the walls were really wet from the rain and they used towels to try to stop the moisture from seeping into the pool while they were working on it. They even left a bucket, the towels and a makeshift straw hanging out of the wall once it was done and they started filling the pool with water. When I asked about it, they just said "relax" and explained that the towels were there to block the moisture. The next day when the pool had been filled we noticed a big crack in the plaster where one of the towels had been placed.
I've attached pictures here to show the crack (it's an opening in the wall/plaster). Another part of the plaster under the pool light has a noticeable texture to it and is rough, again where there was a wet spot. There are also long streaks of permanent watermarks running down the pool's surface from the moisture in the walls. Our pool start up guy called it "excessive mottling" and tried to treat it with acid. A few of the lines disappeared but most stayed. The owner of the pool plaster company came out the following day and said they'll "take care of it" after the start up is done and the plaster cures. They are scheduled to come out this week.
I've never had a pool resurfaced before so I'm not sure what to expect. But I'm really unhappy with how my pool looks and am worried that they will just try to patch the crack but leave everything else the same. That's why I decided to post here and ask for advice on what would be a reasonable way of addressing this situation. Would a complete redo be reasonable? I feel like I've spent a lot of money and I want my pool to look good especially because this is supposed to last a long time. If they propose to just patch the crack, can they make it look like new (like there's no patch) or will it be an eye sore? Is there a way to get rid of the watermarks without redoing the entire pool?
I'm hoping your collective wisdom and advice can help me better understand my options. Thanks!
I'm writing on this forum in the hopes that this community can help me with advice on issues we've encountered during the resurfacing of our pool recently. Our pool was starting to show its age (built in 1995) so we decided to resurface it with pebbleTec Fina Grigio. We selected a company that's pebbleTec licensed and seemed to have a good reputation. Unfortunately, the work had to be postponed for a few weeks due to two weeks of fairly heavy rain.
As soon as the rain stopped the company came out and put in the new plaster. While they were doing that it became apparent that the walls were really wet from the rain and they used towels to try to stop the moisture from seeping into the pool while they were working on it. They even left a bucket, the towels and a makeshift straw hanging out of the wall once it was done and they started filling the pool with water. When I asked about it, they just said "relax" and explained that the towels were there to block the moisture. The next day when the pool had been filled we noticed a big crack in the plaster where one of the towels had been placed.
I've attached pictures here to show the crack (it's an opening in the wall/plaster). Another part of the plaster under the pool light has a noticeable texture to it and is rough, again where there was a wet spot. There are also long streaks of permanent watermarks running down the pool's surface from the moisture in the walls. Our pool start up guy called it "excessive mottling" and tried to treat it with acid. A few of the lines disappeared but most stayed. The owner of the pool plaster company came out the following day and said they'll "take care of it" after the start up is done and the plaster cures. They are scheduled to come out this week.
I've never had a pool resurfaced before so I'm not sure what to expect. But I'm really unhappy with how my pool looks and am worried that they will just try to patch the crack but leave everything else the same. That's why I decided to post here and ask for advice on what would be a reasonable way of addressing this situation. Would a complete redo be reasonable? I feel like I've spent a lot of money and I want my pool to look good especially because this is supposed to last a long time. If they propose to just patch the crack, can they make it look like new (like there's no patch) or will it be an eye sore? Is there a way to get rid of the watermarks without redoing the entire pool?
I'm hoping your collective wisdom and advice can help me better understand my options. Thanks!
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