New poster..please be kind 
I'm having frequent issues with my Raypak spa heater (new in 2020) showing a high limit 1 fault but I can't find a pattern about what triggers it or when. It happens multiple times a week when we are home and using the spa. However, I noticed that when we left town for a week, it did not experience the fault.
I have a new Pentair spa pump installed last year, have checked the skimmer, cleaned the filter, and the water level is fine so I believe the water flow is fine unless there's a blockage somewhere that I can't see. The fault does not clear on its own, even when the water temp is far below the 135 degrees that my research says triggers the fault.
One complicating factor: the pool equipment is quite far from the spa, and a lot of heat is lost as the water travels so far underground. I have adjusted the temperature sensor calibration in Pentair SL Config to be about 10 degrees lower than the water temperature actually is, so that it will heat beyond 104 and we have an actually hot spa vs warm spa. I don't believe it's getting anywhere close to 135 degrees, but could this be a factor?
My thoughts so far on why it may be happening. Would love feedback on if these are reasonable or not:
1. Using the spa pump and heater outside of its schedule...could it be something with the egg timer or manually turning on the spa that trips it?
2. Not having enough natural gas flow? We have gas fireplaces in the house that we use frequently...though I would think that low gas would mean the water is colder, not hotter, but throwing everything out there
Very open to other ideas on what to test or change and thanks for your expertise.
I'm having frequent issues with my Raypak spa heater (new in 2020) showing a high limit 1 fault but I can't find a pattern about what triggers it or when. It happens multiple times a week when we are home and using the spa. However, I noticed that when we left town for a week, it did not experience the fault.
I have a new Pentair spa pump installed last year, have checked the skimmer, cleaned the filter, and the water level is fine so I believe the water flow is fine unless there's a blockage somewhere that I can't see. The fault does not clear on its own, even when the water temp is far below the 135 degrees that my research says triggers the fault.
One complicating factor: the pool equipment is quite far from the spa, and a lot of heat is lost as the water travels so far underground. I have adjusted the temperature sensor calibration in Pentair SL Config to be about 10 degrees lower than the water temperature actually is, so that it will heat beyond 104 and we have an actually hot spa vs warm spa. I don't believe it's getting anywhere close to 135 degrees, but could this be a factor?
My thoughts so far on why it may be happening. Would love feedback on if these are reasonable or not:
1. Using the spa pump and heater outside of its schedule...could it be something with the egg timer or manually turning on the spa that trips it?
2. Not having enough natural gas flow? We have gas fireplaces in the house that we use frequently...though I would think that low gas would mean the water is colder, not hotter, but throwing everything out there
Very open to other ideas on what to test or change and thanks for your expertise.