I'm brand new to pool ownership (just installed this year in March!). I've tried to read and educate myself alot but it's still confusing sometimes. My pH was kind of bouncing around and trying to stay on the high end. I read alot about adding borates and decided I just didn't want to experiment to that extent with the borax/ acid ratios. So I found Proteam Supreme plus. It had amazing reviews! So before adding anything, my FC was 2, pH was 7.6 and ALK was 100. The instructions were to add 2 lbs per every 1000 gal of H2O, so I used a measurement sheet from Leslies pool store and estimated 2 cups to equal 2 lbs. I put in 16 cups the first night and retested the water. Chlorine was 0, pH was 8.4 and ALk was 140. I added the remaining 16 cups the next day and restested that following morning with same results. I added some dry acid to lower the pH and it did not lower the pH at all! My borate level is reading "low", but I'm scared to put more in as I don't want it to keep raising the pH and zapping out my chlorine. What can I do to get everything back in place?