PoolMath wont run after update.
- Thread starter Wobblerlorri
- Start date
- Jul 21, 2013
- 65,258
- Pool Size
- 35000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
Just tried deleting and reinstalling app again. No luck. Please someone help. I am new to pool ownership this year and really benefit from using the app to know how much of what to add.
- Apr 16, 2019
- 2,010
- Pool Size
- 4024
- Surface
- Vinyl
- Chlorine
- Liquid Chlorine
You can use the web-based version of PoolMath if all you need done is calculation in the near-term:
PoolMath
Discover the calculator behind the perfect pool, PoolMath. Dealing with pools has allowed TFP to become the original authors of the best calculator on the net.
www.troublefreepool.com
I’m very sorry for this issue. I’ve been out of town on vacation with the family for the last week and have had little interaction with TFP. I’ll get in contact with Jon to see if he’s seeing any increase in crashes on iOS and we’ll see what we can do shortly.
Lee
Lee
redth
TFP Guide
- Jun 21, 2016
- 111
- Pool Size
- 84000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
@hankering2swim you can try one more thing. Go into your Settings app on your iOS device.. Scroll alllllllll the way down the main list until you find "Pool Math" and tap on that. You should see a "Pool Math Settings" section with a "Reset App Cache"... Try turning that setting on and launching the app again. This should totally clear out the local settings (not your pool or log data) and hopefully that gets you into the app again!
redth
TFP Guide
- Jun 21, 2016
- 111
- Pool Size
- 84000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
@hankering2swim
Just saw your email to us about the issue. I’ll respond there shortly as this crash is bugging me some. What’s really odd is it’s occurring so seldom. As is less than a handful of users are seeing the issue and nothing is really showing up on our crash reports. ??
Just saw your email to us about the issue. I’ll respond there shortly as this crash is bugging me some. What’s really odd is it’s occurring so seldom. As is less than a handful of users are seeing the issue and nothing is really showing up on our crash reports. ??
redth
TFP Guide
- Jun 21, 2016
- 111
- Pool Size
- 84000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
@hankering2swim what are you using to login, your TFP account?
also what type of apple device is this on and what version of iOS?
also what type of apple device is this on and what version of iOS?
10.3.3 on iPhone 5C. I believe it was my TFP account but it will not even load app now. Starts then instantly goes back to home screen like others were saying
redth
TFP Guide
- Jun 21, 2016
- 111
- Pool Size
- 84000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
Hmmm.. I'll have to look more closely.. I'm not sure we technically support iOS 10, but I have to double check.
I don't see you in the crash logs for the app at all, so my guess is maybe you need a newer version of iOS..
I don't see you in the crash logs for the app at all, so my guess is maybe you need a newer version of iOS..
Thats not good lol. That is the latest iOS for my phoneHmmm.. I'll have to look more closely.. I'm not sure we technically support iOS 10, but I have to double check.
I don't see you in the crash logs for the app at all, so my guess is maybe you need a newer version of iOS..
is there any way to get PoolMath version 306 back?
- Feb 6, 2015
- 7,813
- Pool Size
- 12300
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-45 Plus
@hankering2swim - have you tried sign out of app, delete app cache, delete app, reboot phone and then reinstall the app?
Yes other than signing out as I can't even get into the app to sign out. I have deleted and reinstalled and shut down phone. Thank you.
- Jul 21, 2013
- 65,258
- Pool Size
- 35000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
@hankering2swim Use the web version of PoolMath until you have a platform the app supports -
PoolMath
Discover the calculator behind the perfect pool, PoolMath. Dealing with pools has allowed TFP to become the original authors of the best calculator on the net.
www.troublefreepool.com