PoolMath wont run after update.

hankering2swim

Active member
Jul 6, 2019
36
Indiana
Just tried deleting and reinstalling app again. No luck. Please someone help. I am new to pool ownership this year and really benefit from using the app to know how much of what to add.
 

jblizzle

Mod Squad
TFP Expert
LifeTime Supporter
May 19, 2010
43,260
Tucson, AZ
Just tried deleting and reinstalling app again. No luck. Please someone help. I am new to pool ownership this year and really benefit from using the app to know how much of what to add.
You can use the web-based version of PoolMath if all you need done is calculation in the near-term:
 

Leebo

Admin
TFP Expert
LifeTime Supporter
Jul 21, 2011
9,075
Eastern Ohio
I’m very sorry for this issue. I’ve been out of town on vacation with the family for the last week and have had little interaction with TFP. I’ll get in contact with Jon to see if he’s seeing any increase in crashes on iOS and we’ll see what we can do shortly.

Lee
 
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redth

TFP Guide
Jun 21, 2016
63
Leamington, Ontario, Canada
@hankering2swim you can try one more thing. Go into your Settings app on your iOS device.. Scroll alllllllll the way down the main list until you find "Pool Math" and tap on that. You should see a "Pool Math Settings" section with a "Reset App Cache"... Try turning that setting on and launching the app again. This should totally clear out the local settings (not your pool or log data) and hopefully that gets you into the app again!
 
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hankering2swim

Active member
Jul 6, 2019
36
Indiana
I’m very sorry for this issue. I’ve been out of town on vacation with the family for the last week and have had little interaction with TFP. I’ll get in contact with Jon to see if he’s seeing any increase in crashes on iOS and we’ll see what we can do shortly.

Lee
That's OK thank you for checking on it hope you had a good vacation
 

hankering2swim

Active member
Jul 6, 2019
36
Indiana
@hankering2swim you can try one more thing. Go into your Settings app on your iOS device.. Scroll alllllllll the way down the main list until you find "Pool Math" and tap on that. You should see a "Pool Math Settings" section with a "Reset App Cache"... Try turning that setting on and launching the app again. This should totally clear out the local settings (not your pool or log data) and hopefully that gets you into the app again!
Tried this and still the same. Thank you for trying.
 

Leebo

Admin
TFP Expert
LifeTime Supporter
Jul 21, 2011
9,075
Eastern Ohio
@hankering2swim

Just saw your email to us about the issue. I’ll respond there shortly as this crash is bugging me some. What’s really odd is it’s occurring so seldom. As is less than a handful of users are seeing the issue and nothing is really showing up on our crash reports. 🤷🏼‍♂️
 

redth

TFP Guide
Jun 21, 2016
63
Leamington, Ontario, Canada
Hmmm.. I'll have to look more closely.. I'm not sure we technically support iOS 10, but I have to double check.

I don't see you in the crash logs for the app at all, so my guess is maybe you need a newer version of iOS.. :(
 

hankering2swim

Active member
Jul 6, 2019
36
Indiana
Hmmm.. I'll have to look more closely.. I'm not sure we technically support iOS 10, but I have to double check.

I don't see you in the crash logs for the app at all, so my guess is maybe you need a newer version of iOS.. :(
Thats not good lol. That is the latest iOS for my phone :( is there any way to get PoolMath version 306 back?