PoolMath will no longer save changes
- Thread starter bigbrewbowski
- Start date
try logging out and then logging back in.
I have iPhone and it is working fine. Have used it several times this evening.
Well now it won't let me sign in. Says
" something went wrong siding in. Please try again"
I tried uninstalling and reinstalling, now the app closes immediately after I try to open it. Android BTW. Pixel 6 Pro. Android 14, build AP2A.240605.024
redth
TFP Guide
- Jun 21, 2016
- 113
- Pool Size
- 84000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
Did this just start after upgrading to the new version of the app?
If so, were you able to save any logs after upgrading or is this what you’ve seen since you tried?
If so, were you able to save any logs after upgrading or is this what you’ve seen since you tried?
Yes, it just upgraded the other day. I did try saving logs, not sure where to find them on my phone
The app did work for a day or two before it started with these issues
calling @Leebo to ensure he is aware of this issue for Android.
You can send info direct to help at [email protected]
I did email yesterday at night, but it being a holiday I wasn't expecting any response.
- Feb 6, 2015
- 7,849
- Pool Size
- 12300
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-45 Plus
ManiacalMama
Bronze Supporter
- Jul 18, 2017
- 244
- Pool Size
- 13500
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-30 Plus
That is what I did. I don't know if doing the same thing is going to fix it, but I will give it a try.
- Feb 6, 2015
- 7,849
- Pool Size
- 12300
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-45 Plus
I must have missed that you rebooted (turned off then on) the phone between uninstall/reinstall.
Not sure that will work, but worth a try.
Tried several times but it doesn't work. Is there any way to go back to the previous version of the app?
- Feb 6, 2015
- 7,849
- Pool Size
- 12300
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-45 Plus
ManiacalMama
Bronze Supporter
- Jul 18, 2017
- 244
- Pool Size
- 13500
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-30 Plus
I just heard back from Leebo and was told to clear the data and cache for the app. That solved my issues.
I did as well, and that solved my issue.
Yup, I was told to delete the data and clear cache. Tried it and it works now.
So it's happening again. This time deleting data, clearing cache, and reinstalling is not working. Also I cannot log on to the web app.
Similar threads
