Ah that makes sense. Same issue here as well.they effected by major crowdstrike outage today.
Ah that makes sense. Same issue here as well.they effected by major crowdstrike outage today.
You can't do it on the control pad?Not able to turn the pump on without the app![]()
Android also.The OmniLogic app in iOS is now working for me.
Yeah I have been, it's annoying I just dropped $6k a few days ago and can't even use the app.Use your controller that’s on your Omni system. You can do everything the app does.
I'm in the same boat and feel your pain.I just spent $2400 2 days ago and I cannot access control of my new Omni Logic from my desktop computer or iPhone. It worked fine at initial install on Weds but failed since yesterday. I called Hayward yesterday and the tech said they were affected by the Crowdstrike outage. I'm receiving a message that my MSP number is not recognized. My pool installer said wait until Monday to call Hayward again
Same here. Worked for one day.I just spent $2400 2 days ago and I cannot access control of my new Omni Logic from my desktop computer or iPhone. It worked fine at initial install on Weds but failed since yesterday. I called Hayward yesterday and the tech said they were affected by the Crowdstrike outage. I'm receiving a message that my MSP number is not recognized. My pool installer said wait until Monday to call Hayward again
Mine was/is back to normal other than: the pump schedule doesn’t automatically turn on in the morning. I have to manually turn it on. Then the system/pump will run at the speeds and times I have it set for. Also, when the pump starts up, the app doesn’t show the pump priming as usual. Just shows on.My app is back up but it is super buggy. It doesn't hold settings. If I set the heater or pump, when I go back into the app those settings aren't working. I'm guessing this is a by product of the outage and hope it gets straightened out soon.
Mine is doing the same thing. I was hoping they had it all fixedAnd we are back to “no sites” after “unable to connect to router for a couple hours this afternoon.
Sigh.
Well, I’m glad I’m not the only one. They will get it sorted. Eventually.Mine is doing the same thing. I was hoping they had it all fixed![]()