Pool math app subscription issue

glo76

Bronze Supporter
Jun 3, 2015
94
Missouri City, TX
Hi all - last few weeks I've been having problems with the Pool math app not recognizing my subscription. I renewed back in July for another year, but the app tells me there is no valid subscription (but still lets me log my results after I click through the various dialogue boxes). In the app, the subscription expiry date is always "today", and the restoration subscription option doesn't work. I've signed in/out, deleted/reinstalled the app, no change. Any ideas?
 

ajw22

Gold Supporter
TFP Guide
Jul 21, 2013
24,008
Northern NJ
Pool Size
35000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-60
@Leebo should be by soon.
 

mjm2u

New member
Aug 1, 2013
1
I've had the same issue with the renewal not being recognized by the program...is there a solution?
Thanks,
Mike
 

mknauss

Mod Squad
TFP Expert
Bronze Supporter
May 3, 2014
36,417
Laughlin, NV
Pool Size
6000
Surface
Fiberglass
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
  • Like
Reactions: Leebo
Thread Status
Hello , There was no answer in this thread for more than 60 days.
It can take a long time to get an up-to-date response or contact with relevant users.