Hi everyone! My pool build which began in March and had a May completion date is still not completed. That all being said, it's been endless issues since we began- with the biggest issue being the builder took down a part of my fence and my dog went missing out of it. She was missing for 34 days, and finally we got our girl home. Now I'm able to focus back on the pool, which has so many issues with the decking and stone work. My question for anyone who has a travertine pool deck is do you have uneven pieces? I'll attach pictures which show my issues below.
The issues we've dealt with are:
1. First, the coping was put down with bullnose against flat pieces, so they had to rip it all out and re do it.
2. Different color grout has been used all over- white, grey, tan (not a major deal obviously, but still strange)
3. The travertine was to be in a french pattern, and yet it's not in any pattern at all. My builder when I questioned him on this stated: "There's no pattern to a french pattern it's just random" - which seems to be completely wrong. I'll attach a picture showing how odd the pieces are
4. The travertine is actually popping up in some places where if I step on the back part of it, the front pops up
5. There's uneven pieces all over with little lips that you'll stub your toe on. My builder said this is "normal" and how it works- but it's clear that they aren't in level
6. When they installed the travertine, they put down dirt, then the DGA and the DGA they did go through and compact with a machine. But then when they laid the travertine they just tossed down some sand and put the pieces on top if it. The sand was not compacted. I'm not sure if this is a big deal or not
7. Any "boarders" they actually hand cut the pieces and it's uneven and looks bad
8. The stonework on my wall by the waterfall is all uneven and looks bad
My question to you guys is- is the way this travertine looks normal? Is it supposed to have pieces that aren't level? My biggest concern is that if pieces are not level, when things freeze and shift, I'm assuming it will get worse. He's agreed the stone wall is not okay and need to be fixed, but he's saying the travertine that's popping up in places is fine. He said he'll fix the spots that are actually coming up when you step on it- but even that I think is very odd but I'm not a pro at this and any help is greatly appreciated! Pictures will be in the post below!
The issues we've dealt with are:
1. First, the coping was put down with bullnose against flat pieces, so they had to rip it all out and re do it.
2. Different color grout has been used all over- white, grey, tan (not a major deal obviously, but still strange)
3. The travertine was to be in a french pattern, and yet it's not in any pattern at all. My builder when I questioned him on this stated: "There's no pattern to a french pattern it's just random" - which seems to be completely wrong. I'll attach a picture showing how odd the pieces are
4. The travertine is actually popping up in some places where if I step on the back part of it, the front pops up
5. There's uneven pieces all over with little lips that you'll stub your toe on. My builder said this is "normal" and how it works- but it's clear that they aren't in level
6. When they installed the travertine, they put down dirt, then the DGA and the DGA they did go through and compact with a machine. But then when they laid the travertine they just tossed down some sand and put the pieces on top if it. The sand was not compacted. I'm not sure if this is a big deal or not
7. Any "boarders" they actually hand cut the pieces and it's uneven and looks bad
8. The stonework on my wall by the waterfall is all uneven and looks bad
My question to you guys is- is the way this travertine looks normal? Is it supposed to have pieces that aren't level? My biggest concern is that if pieces are not level, when things freeze and shift, I'm assuming it will get worse. He's agreed the stone wall is not okay and need to be fixed, but he's saying the travertine that's popping up in places is fine. He said he'll fix the spots that are actually coming up when you step on it- but even that I think is very odd but I'm not a pro at this and any help is greatly appreciated! Pictures will be in the post below!
