Pentair SuperFlo VS Not Running

[seeitdifferent]

Hello, we recently discovered that our pump is no longer running.

There is no read out on the display at the pump. When I press the various buttons on the pump panel nothing happens (ex. I can't switch to maintenance mode, change speed, take off auto to main control panel, etc.). There is no error code at the main control panel. I tested the voltage on circuit breakers in main control panel they are fine. Main control panel is a Hayward AquaPlus. I did complete the solder repair for fixing the "Chorinator Off No Cell Power" last year (

).

Any ideas?

Thanks in advance.

Eric

 

[Jimrahbe]

Eric,

Are you sure you have a Pentair SuperFlo VS? I ask, because it is not really designed to be controlled by an automation system.

Did you reset the main breaker? Did you test the power right at the AC power input to the pump itself?

If the display is blank, then either the pump is bad or you have no AC power input to the pump.

Most VS pumps get constant AC power.. But, it could be that someone wired your pump to a relay inside your automation. If so, that relay could be bad.

Pics will help us help you.

Thanks,

Jim R.

 

[seeitdifferent]

Eric,

Are you sure you have a Pentair SuperFlo VS? I ask, because it is not really designed to be controlled by an automation system.

Did you reset the main breaker? Did you test the power right at the AC power input to the pump itself?

If the display is blank, then either the pump is bad or you have no AC power input to the pump.

Most VS pumps get constant AC power.. But, it could be that someone wired your pump to a relay inside your automation. If so, that relay could be bad.

Pics will help us help you.

Thanks,

Jim R.

Thanks Jim! Yes, the pump is correct. I know, folks on TFP helped me wire it 2 years ago when I installed it. I did reset the main breaker. An electrician is coming over tomorrow to test power at the pump, in the panel, etc.

Here is the picture of the set up in the automation panel

Pentair SuperFlo with Hayward AquaPlus - NEED HELP Integrating

I have seen a couple posts made regarding using a Pentair pump with Hayward control. We have recently purchased a Pentair SuperFlo VS and we have an existing Hayward AquaPlus automation system. I also purchased the 6 wire Pentair data cable and a Pentair IntelliComm II. I called Pentair support...

www.troublefreepool.com

It is from this thread (where you guys helped me install / wire it)

Pentair SuperFlo with Hayward AquaPlus - NEED HELP Integrating

Agreed it looks good. For the pump control wire. The surge protector should be wired to its own dual pole breaker and not connected directly to the pump as far as I know. Can you tell me the brand and model of surge protector you used? You should zip tie the low voltage wire away from all of...

www.troublefreepool.com

I will post the results of the power tests tomorrow afternoon.

Best,

Eric

 

[seeitdifferent]

Good Morning,

I have an electrician here and he has determined that it is most likely the control pad on the pump (Part #353123). He has tested various areas of power running to the motor and not seeing it at the pump control (on top of pump). When we remove the data cable we do not get anything on the display. There is another part listed #353127 - does this include the cover, control pad and the power supply? Is it best to just replace this entire piece so as not to rule out the power supply? I also have contacted Pentair to see if my pump is still on warranty. If it isn't, is there a best place to order that part? Is the forum partnering with INYO Pools? The main issue is, I need it sooner rather than later, both to confirm that is the problem and I have guests arriving next week Thursday

Thanks,

Eric