Re: Not happy with tile choice-advice please! UPDATE: Tile is not the right color
I really like Kim's approach, and idea to be there and keep a close eye on things. Myself, I might be tempted to be a little less covert about it. We have many threads here describing owners' disappointment with small tile layout. After the fact, when redoing it is a nightmare. Ward off that possibility, for sure. I wouldn't be shy. I'd go to the contractor and express my concerns about the little tiles and their layout and installation, citing that you've seen some bad jobs, and let him know your expectations up front. That you're expecting attractive edges and corners, perfectly straight grout lines, etc. Tell him you're going to be onsite to assess the install in real time, so that it goes well. His job would then be to go to his installers and relay your expectations, and alert them to your presence on job day. This should be no surprise to him, or them, as they're redoing what they consider a perfectly fine install! They already know you're a perfectionist.
Yes, this could backfire, so you have to use your discretion about this tactic, and how you present it. But I'm of the school of thought (which I use everywhere in life) that you can't blame someone for not meeting your expectations if you never made your expectations known...
When I "helped" my tile guy set my tiles, I talked to him first, in essence giving him the opportunity to consent, and just told him, honestly, that I'm fussy, I want the tiles just so, and that I want to work with him to arrange the tiles. He was fine with that. I had purchased the tiles, and had them onsite, and had already gone through them all and pull out the rejects. It all went quite well. After just a short time, he learned what I was after, and was arranging the tiles just as I would have. I like to think he enjoyed meeting my expectations. I know I like to with my customers.
The "cookies and milk" tips occur whether you go this route or not. Always: "Keep the talent happy!"