New to pool responsibilities in Australia

[Magnolia50]

Hi all
I am taking over the maintenance of my elderly father’s pool and I came across this site. I am planning on using the app for reminders & tracking. My father loves technology & gadgets so I thought I’d use the app to share data with him. Only thing is I need to upgrade to Premium but the app says it can’t connect to the clouds. Regards
Jill

 

[Jimrahbe]

Jill,

Let's call @Leebo and see if he can get you going,

Thanks,

Jim R.

 

[Leebo]

First and foremost, WELCOME TO TFP!

If I may ask, have you made sure that cellular services is approved for the App or that it’s connected to Wi-Fi? We did have a user struggle a few weeks ago only to see they had disabled cell permissions for the App.