New pool microfusion issue

Sep 8, 2017
8
Folsom, CA
New pool finished mid-March, just started really using in the last 2 weeks. I noticed a spot where the microfusion pebbles were completely gone, leaving an indentation that is white. Then I noticed more...long story short there are 2-3 dozen places where this is happening, all over the pool (bottom & sides, deep & shallow). The size is in the 1/4" range, irregular size. I set up a warranty visit with Premier Pools today, who claims this is normal, and discouraged me from trying to address it (have to drain pool, patches won't match, etc). I have a hard time believing all these holes are normal, but don't have any experience -- thoughts? See pics attached.

GOPR0392.jpg GOPR0395.jpg

In addition to the holes,
1. There are significant irregularities in the sides and bottom. They are apparent when you walk around, and at especially at night when the light is on. Pic below.
2. There are at least two areas where there is a 1/2" wide x 1/4" high mound of extra micro fusion
3. There are areas where the micro fusion appears to be pitted
Taken altogether, very concerned about the quality of the micro fusion finish.

GOPR0446.jpg


Thanks,
Troy
 
Nope, nope, nope on the holes. That is NOT normal. He is correct that they cannot be patched without it standing out...........what it needs is a full chip out and redo :(

As for the uneven places...............The light at night will show every little dip, swirl, bump, etc. so that does not count BUT that one place you show with the ruler......that is a big boo-boo. Save fix as above :(
 
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