Hi there, Hoping someone will have some advice
. Our new pool was finished last summer, so it is less there 6 months old. We have a beautiful back wall built from McGregor Lake stone. Well, we noticed in several areas we are getting a white build up running down from stones on to the tile. We have had very little rain this winter, so this fact coupled with the fact it is brand new has me really concerned about what our pool will look like after a year or two, yikes!
. I understand that this is part of pool ownership but this seems extreme and I am wondering if there are any preventive measures I can take? I thought it was calcium from the stone, but I spoke from the very nice rep. from Montana Rockworks (McGregor lake stone) and she said it is not coming from the stone, but from the mortar the mason used... She said it is fixable but call the stoyeyard and talk someone there. I spoke with them, they confirmed, yep its from the mortar. They weren't super helpful though as to what to do, said I could try some cleaner they sell there or try white vinegar, but couldn't tell me that mixture or process...They also said its efflorescence from lime in mortar and not calcium?
So a couple of questions...
Did the mason use the wrong mortar? Should I contact the pool builder?
What is the best way to clean this?
Can I seal the mortar?

Sorry if this isn't very clear, I am a bit lost talking about this stuff. Any advice I would be grateful for.
So a couple of questions...
Did the mason use the wrong mortar? Should I contact the pool builder?
What is the best way to clean this?
Can I seal the mortar?

Sorry if this isn't very clear, I am a bit lost talking about this stuff. Any advice I would be grateful for.