Hey strangers! It has been a while. I wish I had a great update but alas, it isn't so great. The good points are that with help from Kim and a few posts in the Water Chemistry forum, I have mastered Pool Math and while I still need to refer to my notes and website for the numbers, I feel confident with testing and following my results. Also, we have been able to swim in the pool the last 6 weeks or so which has been nice - the giant oaks, 20/20 screen, and angle of the sun were keeping the water just a titch chilly for me until a few weeks ago. Now it is lovely. And that is about it for the good news.
We continued trying to reach our PB. Emails, calls, letters, texts- you name it, we did it. Then the holidays came and we knew even if we got ahold of someone that work would be delayed due to that. Then January 13th, I barely leaned forward and felt a deep pop in my back and ended up having my back injury getting even worse yet again! New MRI showed over 50% of my disc was now outside of the disc wall, I had severe disc compression, bone spurs, and several other issues which not only worsened the pain I already had but now I had severe sciatica on both sides. Oral steroids were immediately started and then started epidural injections. The first 2 helped but the right side still hurt a lot. We did a final epidural for the right side, thinking that would get everything under control, only for it to make everything 100 times worse. I was sent back to my neurosurgeon as I had actually received more than the allotted amount of steroids and clearly they were just a bandaid. I was told a fusion would be the long term fix (which sucks at 34).
In the midst of all that medical stuff, we hired a lawyer to handle our PB issues. Ideally we just want the project finished correctly without having to file a suit. My friend recommended his friend he went to law school with as he handles construction law and other similar things and talking with him made me feel much more comfortable that in the event they tried to not comply, we had a legit case and due to the PB contract, the winning party would have all legal fees paid by losing party. By them not finishing the punch list, they were in breach of contract so it was very black and white. They had 10 days from receipt of that letter to contact us and after 9 months and 10 days, surprise, the project manager emailed my husband about coming to the house to review the punch list and take photos so they could get things finished.
She came out 2.5 weeks ago and I met her to walk around the pool area, show each item on the punch list, explain what the issue was etc. There were 3 items that had been done in 2017 but there were 9 or 10 remaining ones. I told her we have since decided to forgo replacing the coping on the columns and wall and explained that last year was such a horrible experience and the quality of work was so bad with no response or concern given to our statements that yes I was being very, very picky about every little thing because I had zero trust at that point that anything would be done or that any work would last.
We continued around the pool and outside area of the cage, showing her the areas that were involved in the punchlist which included the large area of concrete that was rinsed out of the tube when they shot the shell in Feb 2017 and left in our yard along with the remaining pile of paver base. I told her it is so disrespectful to treat us and our home this way just because we do not live in a fancy neighborhood with a HOA like all their other projects have been at because we all know this would have never been acceptable at one of those homes. She was out there with me for about 45 mins as I showed all of the items and explained exactly what the issue was and what was expected to be done.
I did express that we are highly apprehensive about the fact that the deck crew that cause so many issues last year, several that are permanent and cannot be fixed, the crew owner who was so incredibly rude and got in my face and then got into my husband's face yelling and almost had a fight, and was just the worst crew we have ever seen, will be the same crew coming out here expected to fix all these mistakes they created and then use very technique specific materials to finish the project like they should have originally. Project manager just had no idea what to say. I then asked her why PB and the other owner quit returning calls and messages and she said "Oh we didn't get the first letter." (She is referring to a high school friend that is an attorney that I had earlier in 2018 send a letter to them like our 2nd attorney but he ended up sending it to an address that was from like 4 years ago and never received but he never bothered to investigate and make sure he had the right address for 4 months so that's why we hired a different attorney). I told her that I was referring to the 9 months of calls, letters, voicemails etc that we had left since they cashed out final payment in Sept 2017. I reminded her we expressed our concern about getting the punch list finished when we couldn't get work done while we owed money. I told her about all the issues we had, and a brief synopsis of the experience and either she is a very good actress or she had no idea about what happened with our build. So she said at the end "Well I am glad that we can get all this finished up for you." (Yall... it was so hard to hold my tongue but it wasn't her fault) I just said "Yeah but it would have been nice to have it been taken care of 9 months and $1000 ago. It shouldn't come down to us having to hire an attorney and have to threaten litigation to get this done." Poor lady just didn't know what to say. I wasn't nasty or anything to her but she knew how unhappy we were.
So yeah. Last Tuesday they sent someone out to backfill around the equipment pad.... dirt doesn't even go beyond the footer for the screen and all 4 inches of the equipment pad is above it. He didn't back fill it, he just put dirt in the eroded areas that formed in the 9 months that it sat. I am just so freaking tired of their lazy subs and frankly I am tired of being the site foreman overseeing everything. Once my insurance approves my surgery, I am not going to be able to go out and check on these people and make sure they do things correctly. We know the PB won't. Hubby tries but he just doesn't see detail like I do plus he has so much on his plate, he doesn't have the time to check up behind them either. Round two of this nightmare is starting now.
So here is a question about the next upcoming visit for next Tuesday. The project manager (they call her that but she pulls permits and takes payments) updated us last week and told us she will now be joining the deck people when they come here Tuesday. Probably because of the issues that went down last year. Here are the things they are supposed to fix (well what they CAN fix):
Two of the treads on the step to the spa are off
They never did the final sand fill which was supposed to be polymeric sand. Since they never did this and most of the joints were left open, they have filled with dirt or had organic matter push up from below and have black dirt in the joints and several areas are growing vegetation.
**** I have no idea how they are going to get the vegetation and dirt out of these joints bc we have travertine and where we bought it from says under no circumstances to pressure wash it, even on a low setting. So thoughts? And then once all of this dirt and vegetation is out of the joints where does it go? Should I be ok letting it go in the pool? Remember we have a cage so I am used to like zero anything being in my pool. Lol
*******My next MAJORLY stressful thing is reading about how polymeric sand is supposed to be installed. It isnt just plop down sand, sweep, and then spray. I have read where installers didnt make sure all the sand was off the surface of the deck and when they sprayed the deck, it made the deck rough. Then mentioning that it is best to use the misting setting so not to splash any sand out of the joints and onto the deck.
If it was me installing this, I wouldn't be concerned bc I have no problem being detailed and methodical. But we are talking about this lazy, horrible, pathetic deck crew. The ones who made the entire right corner of our deck slope very obviously down and to the right AWAY from the drain, towards our cage support, so now 2 inches of water just sits there. The ones who said having a deck drain only going half the length of the deck was correct. And well, I could go on and on.
So they are coming Tuesday and I am fairly certain it is to evaluate what is needing to be done. Now if Travertine Mart is just saying absolutely no pressure washing as a CYA, then that is fine, so that is why I have turned to my TFP peeps. We do have that filler stuff in the big defects in the travertine that I am worried will pop out if sprayed with the pressure washer but this is my first experience with travertine so no idea.
Also any input on this polymeric sand install that has me stressed, simply bc of who is installing it, would be great. When I look up how to prevent vegetation from growing between pavers, I read polymeric is best and then regular paver sand is second but needs to be replaced. We paid extra money for the polymeric already.
As for the light over the bench that makes over half the deep end a black hole.... well they are still trying to figure out what to do about that.
This is how many areas of the deck look. There is one area that holds water (an area that they already "fixed" twice last year bc it held water) that has that thick, carpet like moss that is growing in the cracks
Just one little area that popped up. Many, many more with more leaves elsewhere
That whole deep end light issue
A little over 2 weeks ago when my mom came down to help me after my surgery that was supposed to be June 11 (whole other story)
So any info and help about getting all the dirt and vegetation out of the joints of the travertine without damaging it and then if it is ok for that to go into the pool or not would be great to know. I know whatever is going to be suggested by the deck company is likely going to be whatever is the fastest, cheapest way of doing things which doesnt mean the best way for my travertine. But that also makes us very on edge about the polymeric sand install.
Hope all is well with everyone!
