Sorry - I updated my signature. We made a few upgrades since the signature was created. Thank you for all the help
New build disaster. What can I do?
- Thread starter Chastiti
- Start date
Builder's pool school:
That's the pool (points to pool).
That's the equipment (points to equipment).
Here's your test strips.
Good luck.
(Sound of tires squealing).
With a variable speed pump and a SWG, I hope that you're getting some sort of automation to coordinate everything?
That's the pool (points to pool).
That's the equipment (points to equipment).
Here's your test strips.
Good luck.
(Sound of tires squealing).
With a variable speed pump and a SWG, I hope that you're getting some sort of automation to coordinate everything?
There was one build where they were given an OPENED bottle of TRIAL test strips!!
- Jun 22, 2014
- 47,908
- Pool Size
- 17888
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-45 Plus
Oh yes, along with the Taylor K-1766, the magnetic speed stir is liked very much. You can get it at TFTestkits.net as well.
See here:
Well— there is a very heavy white metal box still in the pkg at the pad. I took a few pics
Attachments
- Jun 22, 2014
- 47,908
- Pool Size
- 17888
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-45 Plus
Looks like your (PL4) automation has arrived.
www.hayward-pool.com
ProLogic | Automation | In Ground Pool Automation - Hayward Pool Products
ProLogic pool automation offers the best value in the industry for Pool owners e introduces premium control features to plug and play chemical automation.
www.hayward-pool.com
- Jul 16, 2019
- 686
- Pool Size
- 20000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Turbo Cell (T-CELL-5)
@Chastiti - I happened upon this thread when searching for grey steps We are building almost the exact pool as yours. I am so sorry you're having PB issues.
Are your steps 11'? And how big is the radius corner of your pool?
Are your steps 11'? And how big is the radius corner of your pool?
sktn77a
Gold Supporter
Don't despair, it'll clean up in a couple of days with plenty of chlorine and a pump circulating it. But don't pay the PB a penny more until EVERYTHING is completed, signed, sealed and delivered!
We also got 'YouTube is your friend' with a pat on the shoulder re: how to clean our cartridge filter! Thanks, dude!
- Jun 11, 2019
- 191
- Pool Size
- 14000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
PlaysARobin
Gold Supporter
I’m WAY too cynical, witty, and can be a bit of a (well I think you get the idea) for anyone I’m paying to provide an answer like that.
Bottom line: unacceptable. You owe it to yourself to make sure they’re not only aware of that, given opportunity to correct it, and if not, you owe it to future customers to put that information out there for public consumption. Even if the rest of the build were 100% smooth, customer service and support is part of the package.
Seriously?
Yep. He did describe how to do it...turn off the pump, twist the valve to release the pressure, undo the 'belt', etc...but he didn't actually do it...and then said YouTube was our friend. I wasn't particularly upset about it because a) we already told him we weren't using him to continue maintaining the pool and cleaning the filter wasn't part of his start up and b) he'd already proven himself to be a 'typical pool guy' using test strips, just dumping stuff in, wanted to add salt at 10 days, etc., so, honestly, I'd have pulled up YouTube videos anyway and not tried to clean it based solely on his very brief description. Super nice guy, but...he's a 'pool guy'. ?
And, we're going to clean it tomorrow, so hopefully the pool still works when we finish! 
- Jun 11, 2019
- 191
- Pool Size
- 14000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Ah...ok. So this wasn't the actual builder, just the startup guy?Yep. He did describe how to do it...turn off the pump, twist the valve to release the pressure, undo the 'belt', etc...but he didn't actually do it...and then said YouTube was our friend. I wasn't particularly upset about it because a) we already told him we weren't using him to continue maintaining the pool and cleaning the filter wasn't part of his start up and b) he'd already proven himself to be a 'typical pool guy' using test strips, just dumping stuff in, wanted to add salt at 10 days, etc., so, honestly, I'd have pulled up YouTube videos anyway and not tried to clean it based solely on his very brief description. Super nice guy, but...he's a 'pool guy'. ?
Correct. PB left all that to the start up guy...he just confirmed 'it's easy'! OK...hope so!
There was one build where the PB gave them an OPENED bottle of SAMPLE test strips as their "testing kit". Oh and they were out of date to top it off!
Kim
Kim