This is not a question on my pool, but rather for my neighbor who just had new pool installed. Without all the lengthy boring details I'll say she had some issues with installer. Took 15 months from first payment to completion. Installer extremely unresponsive. Over 1 year from hole in ground to completion. Now that the pool is "running" the service department will not respond to her. So while she waits, I offered to take a quick look to see if something simple. Here is the issue:
Pool heater will not run. It starts, gets loud pinging within 10 seconds, shuts off and then repeats this cycle. She has new pentair heater, and intelliflo vs pump. I looked at pump speed and it is set to max, so at some point will offer to lower the speed for her. So back to the heater issue. I believe the heater is not getting enough water flow. Could be the filter needs cleaning, but I see significant water returning from her spa/spillway. So when I look at the plumbing, I wonder if the "bypass" valve is installed wrong. I dont see how you can set the valve to route 100% flow to heater. It is likely just me but thought Id reach out to the TFP experts to educate me once more. Here is a picture of the plumbing in question:
Pool heater will not run. It starts, gets loud pinging within 10 seconds, shuts off and then repeats this cycle. She has new pentair heater, and intelliflo vs pump. I looked at pump speed and it is set to max, so at some point will offer to lower the speed for her. So back to the heater issue. I believe the heater is not getting enough water flow. Could be the filter needs cleaning, but I see significant water returning from her spa/spillway. So when I look at the plumbing, I wonder if the "bypass" valve is installed wrong. I dont see how you can set the valve to route 100% flow to heater. It is likely just me but thought Id reach out to the TFP experts to educate me once more. Here is a picture of the plumbing in question: