We opened our pool this week (installed it in October). Turned on our Jandy Tru Clear salt system added salt yesterday as well. My problem is the reading stays on "Standby 100%" I cannot push anything to change that. I have watched the videos. So I wonder if the cell is bad to start with would it be dysfunctional like this or is the keypad defective? I am so frustrated with this thing. Also in the videos it shows water visibly going thru the clear window (kinda bubbly) mine has nothing like that. The cells are moving/wiggling but no visible water. The pool was extremely low on chlorine after adding 4 gallons. We went and had the water tested yesterday and they told us to start adding the salt. So we did and turned on the salt system yesterday. Now I am lost and customer service isn't open until during the week so I am hoping someone on here can help. Thank you
Jandy screens says standby 100% won't change
- Thread starter FinallyaPoolmom
- Start date
- Jul 21, 2013
- 54,155
- Pool Size
- 35000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
Yes and it does nothing when pressed. I have held down the buttons and nothing happens. I have pressed buttons and nothing happens the screen just stays on Standby 100%.
Unhooked the panel and the keypad wiring was not connected. Connected it powered it up and now is up and running!
- Jun 7, 2017
- 9,273
- Pool Size
- 29000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Jandy Aquapure 1400
That is also dependent on the correct salt level and temperature. You normally will not see water flowing through the cell. You will see it if there are any bubbles but it is a window into your closed plumbing system. If you are seeing water, that would indicate a problem. The cell will create a few bubbles while it is running that is all you should ever see.
Areobee
Member
Mine is doing the same thing. Stuck on standby and none of the buttons do anything. Held power for over 6 seconds. Disconnected power to reset .. salt level is around 3400.. temp is about 79. System is about 2.5 years old. Thought maybe it needed cleaning... cleaned it .. still stuck on standby
My issue ended up being electrical. The keypad power was not connected. Therefore it was not allowing us to use the keypad. Once we took that apart it worked for use.
I had the same problem. This is the second time. The first time the pool installer changed a bunch of parts because it was under warranty. This time, no warranty. I change the lithium battery inside. Back to operational!