We opened our pool this week (installed it in October). Turned on our Jandy Tru Clear salt system added salt yesterday as well. My problem is the reading stays on "Standby 100%" I cannot push anything to change that. I have watched the videos. So I wonder if the cell is bad to start with would it be dysfunctional like this or is the keypad defective? I am so frustrated with this thing. Also in the videos it shows water visibly going thru the clear window (kinda bubbly) mine has nothing like that. The cells are moving/wiggling but no visible water. The pool was extremely low on chlorine after adding 4 gallons. We went and had the water tested yesterday and they told us to start adding the salt. So we did and turned on the salt system yesterday. Now I am lost and customer service isn't open until during the week so I am hoping someone on here can help. Thank you