I wanted to put this out there for anyone who struggled with this issue, or get further insight from anyone who's seen this. I have a JE3000TR heat pump, but I think this applies to any of the JE heat pumps with chiller option. I have an iAqualink, using the Android app, and much of what I've found is either incorrect in the manual or completely absent.
You have to use 4-wire to switch betweeen Heat Pump and Chiller modes through iAqualink. The iAqualink manual states that to switch between these modes, you do System Setup/Heat Pump. But in the app, this produces the error in the title. The expert on this unit from Zodiac told me that this button is no longer used and the error is meaningless. Also, the H/P Priority button is no longer used and does nothing when pressed.
Enabling Temp1 or Temp2 does nothing on its own. The button on the Home Screen will turn red, but the heat pump will not start. In order to turn on the heat pump, you have to go to Devices On/Off, then toggle Heat Pump on.
In Temp Settings, you have Temp1, Temp2, and Chiller. In order to heat and for the Heat Pump toggle button to be present in Devices On/Off, the Chiller temp must be set at least 5 degrees higher than Temp1 and Temp2. In order to cool, Chiller temp must be set at least 5 degrees lower than water temp, and Temp1 and Temp2 are set lower than that, like below 50. After you do this, the button in Devices On/Off switches from Heat Pump to Chiller, and then you can turn on the Chiller.
The Zodiac expert says that the Temp1 and Temp2 settings are really for if you're using a gas heater for a spa. He remoted into the app and changed the settings as I watched. It seems totally convoluted and stupid as opposed to just switching between a Heat mode and Chiller mode, as is stated in the manual, but that's how mine operates.
Does anyone else have experience with this?
You have to use 4-wire to switch betweeen Heat Pump and Chiller modes through iAqualink. The iAqualink manual states that to switch between these modes, you do System Setup/Heat Pump. But in the app, this produces the error in the title. The expert on this unit from Zodiac told me that this button is no longer used and the error is meaningless. Also, the H/P Priority button is no longer used and does nothing when pressed.
Enabling Temp1 or Temp2 does nothing on its own. The button on the Home Screen will turn red, but the heat pump will not start. In order to turn on the heat pump, you have to go to Devices On/Off, then toggle Heat Pump on.
In Temp Settings, you have Temp1, Temp2, and Chiller. In order to heat and for the Heat Pump toggle button to be present in Devices On/Off, the Chiller temp must be set at least 5 degrees higher than Temp1 and Temp2. In order to cool, Chiller temp must be set at least 5 degrees lower than water temp, and Temp1 and Temp2 are set lower than that, like below 50. After you do this, the button in Devices On/Off switches from Heat Pump to Chiller, and then you can turn on the Chiller.
The Zodiac expert says that the Temp1 and Temp2 settings are really for if you're using a gas heater for a spa. He remoted into the app and changed the settings as I watched. It seems totally convoluted and stupid as opposed to just switching between a Heat mode and Chiller mode, as is stated in the manual, but that's how mine operates.
Does anyone else have experience with this?
