So I just replaced my Salt Cell(aqua pure plc1400). All together it's a new cell, new power cord and new tri flow sensor. Checked my chlorine level this afternoon and it's up(2.5) but not as high as I thought it would be for the time it's running. My CYA is good, it's about 70. Anyhow, I checked my PDA and it shows "GENERAL FAULT" :grrrr:. So I go and pull my panel and my display says Error Code 123.. sigh.. So reading the docs, that's a low or now power condition to the cell. With that said, if I replace the back board, in everyone's experience is that usually the problem? Or should I go ahead and replace the transformer that's in there too?
Jandy Error Code 123
- Thread starter danman
- Start date
Have you followed Jandy's troubleshooting guide and taken all the voltage readings? Google Jandy AquaPure Workbook for the guide.
Is the flow sensor set to the correct program A or B for your board?
Is the flow sensor set to the correct program A or B for your board?
What was the indication that the old cell was bad?
Check voltage going to the cell.
Check current going to the cell.
Do you have pictures of everything?
Check voltage going to the cell.
Check current going to the cell.
Do you have pictures of everything?
Yes I believe the sensor is running the right program, according to the install guide and my firmware version I should be on program B. I will check Voltages today.
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I can provide pictures and I'll check voltages today. I replaced the cell, b/c I had the backboard repaired and all voltages were reading fine. but I was still getting a low voltage reading. the cell itself was around 5 yrs old according to the serial #. and I just decided I'm tired of messing with the previous home owners problems. but yet, here I am.
Hey guys, I'm sorry I haven't responded. I checked all my voltages and on all the test points on the backboard they were a couple volts higher than what's listed. However when I tried to test voltage at the cell and the points labeled "Cell Voltage" on the backboard, I could barely get a volt or two. I attached a picture and as you can see it looks black around the "cell voltage" test points. So I ordered a board. We'll see if that solves the problem.
well the picture doesn't show the discoloration as well as I thought. But in person you can clearly see the cell voltage points are black as ewll as the section marked 01,02,03,04.