Jandy Aquapure Error Codes 173 & 187/188 - Salt Level 12,750!

[RickAg]

Pulling my hair out trying to troubleshoot issues with my Aquapure 1400 system. Also tired of daily liquid chlorine additions!

The overall system is about 16 months old, the cell is only about 9 months old. I had it replaced once under warranty.

Error Codes: 173 & 187/188
Reported Salt Level: 12750
Actual Salt Level: ~4200 (I know this is high, and will be doing a partial drain/fill to resolve this)

Cell : Minimal scale, and I cleaned it off with just hose water
Cell Prongs/Cable: No signs of corrosion or other issues
Back board: Threw weird numbers when the sensor was unplugged on the board test buttons (2.0 GPL / 113 / HH )

I thought that indicated the board was bad. Lucked out and found a new/open box board on ebay for $30. Replaced it's still producing all the same error codes and erroneous salt level.

Could a bad flow/salt sensor cause these issues? Or does more point towards the transformer? Is there a way to test the flow/salt sensor?

Thanks for any ideas!

 

[PoolGate]

Troubleshooting - Transformer Voltage - Jandy AquaPure Workbook [Page 17]

Jandy AquaPure Manual Online: Troubleshooting - Transformer Voltage. ORP ORP ORP ORP POS - 2 POS - 1 POS – 2 POS - 1 BUZZER BUZZER OFF ---- ON ----- OFF ---- ON ----- ADDRESS A B Device ADDRESS 0 0 # 1 A B Device A 1 0 # 2 0 0 # 1 A 0 1 # 3 B 1 0 1 1 # 4 # 2 B 0 1 # 3 DBI 1 1 # 4...

www.manualslib.com

 

[RickAg]

Troubleshooting - Transformer Voltage - Jandy AquaPure Workbook [Page 17]

Jandy AquaPure Manual Online: Troubleshooting - Transformer Voltage. ORP ORP ORP ORP POS - 2 POS - 1 POS – 2 POS - 1 BUZZER BUZZER OFF ---- ON ----- OFF ---- ON ----- ADDRESS A B Device ADDRESS 0 0 # 1 A B Device A 1 0 # 2 0 0 # 1 A 0 1 # 3 B 1 0 1 1 # 4 # 2 B 0 1 # 3 DBI 1 1 # 4...

www.manualslib.com

Amazing, this was a fantastic guide! Looks like it's failing all 3 transformer tests.

Test 1 (Normal: 67-87) Actual: 40
Test 2 (Normal: 60-75) Actual: 35
Test 3 (Normal: 17-24) Actual 10

So, I guess next step is to swap out the transformer?

Does Jandy consider the Aquapure transformer to be part of the Salt water system or the Aqualink system? I see Aqualink has a 1 year warranty, whereas the SWG system is a 3 year warranty. Regardless, definitely a bummer that a transformer lasted less than 2 years.

 

[PoolGate]

It's part of aquapure. It's the APUREM.

 

[trainthewoods]

Troubleshooting - Transformer Voltage - Jandy AquaPure Workbook [Page 17]

Jandy AquaPure Manual Online: Troubleshooting - Transformer Voltage. ORP ORP ORP ORP POS - 2 POS - 1 POS – 2 POS - 1 BUZZER BUZZER OFF ---- ON ----- OFF ---- ON ----- ADDRESS A B Device ADDRESS 0 0 # 1 A B Device A 1 0 # 2 0 0 # 1 A 0 1 # 3 B 1 0 1 1 # 4 # 2 B 0 1 # 3 DBI 1 1 # 4...

www.manualslib.com

Any ideas if I'm getting codes 173, 187 & 188, but pass all 3 of the transformer tests?

 

[PoolGate]

Any ideas if I'm getting codes 173, 187 & 188, but pass all 3 of the transformer tests?

Perhaps the transformer. That is an expensive part.