Jacuzzi brand compass vacuum cleaner

[Treetop95]

Hey all! I recently bought a compass suction cleaner (jacuzzi brand). I was wondering if any one else has ever used/owned one of these? I can’t seem to find anything about it online besides a short non informative video on youtube from the company. It seems to do okay besides not climbing the walls like it is supposed too. I have checked the flow valve and it is running at optimal level. It is also getting stuck and just sits there, it is supposed to rotate itself and get unstuck but doesn’t. It has to run for at-least 6 hours and it still doesn’t get the whole pool floor. This may be a long shot but just wondering if any one has had any experience with this particular cleaner!
Thanks!

 

[kd did]

I’m interested too-we received this Compass cleaner(free with purchase of pool heater) and haven’t been able to get it to work correctly.

 

[Summer07]

Ok so I have also got one of these this year an I've spent hours learning how to use it although still no wall climbing it does amazing on the floor so any questions i can try to answer

 

[kd did]

Thanks for the offer to help!! Ours starts out like everything is okay, hits a point like it wants to stop and go in a different direction and then just sits there. Maybe it’s the flow rate?