Issue with Polaris Cleaner

Silva1181

Silver Supporter
Apr 9, 2019
194
Houston
Pool Size
14200
Surface
Plaster
Chlorine
Liquid Chlorine
A little over 3 weeks ago I had some service done on my pool equipment. The tech replaced a leaking adaptor on the water line connected to the Polaris motor (see photo for adaptor replaced).

The next day I noticed the cleaner was not moving as fast as before in the pool. I reached out to the tech and he said most likely air in the line and it would work it's way out and figured, ok, no problem. I waited over a week due to holidays and then I noticed that the same adaptor appeared to have a small leak again and the cleaner still moving slow. Tech not available to come out for a while and it also appears the leak stopped which is strange.

In my own trouble shooting, I thought it may be the backflow on the cleaner as I noticed it was weak. Replaced it with a new backflow and still same issue with a slow moving cleaner.

Then I decided to check the in-line filter on the water line that's connected to the cleaner. I found what appears to be pieces of black plastic in the filter (see photo). Now, I am wondering if a larger piece of plastic may be stuck inside the water line, therefore decreasing the water pressure to the cleaner, but when I unscrewed the water line from the jet on the wall, the water feels like its coming out forcefully, so not sure it's the water pressure.

Any other items I can check?

Thanks,
 

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Check the wheel RPM as described in the Polaris manual.
 
A little over 3 weeks ago I had some service done on my pool equipment. The tech replaced a leaking adaptor on the water line connected to the Polaris motor (see photo for adaptor replaced).

The next day I noticed the cleaner was not moving as fast as before in the pool. I reached out to the tech and he said most likely air in the line and it would work it's way out and figured, ok, no problem. I waited over a week due to holidays and then I noticed that the same adaptor appeared to have a small leak again and the cleaner still moving slow. Tech not available to come out for a while and it also appears the leak stopped which is strange.

In my own trouble shooting, I thought it may be the backflow on the cleaner as I noticed it was weak. Replaced it with a new backflow and still same issue with a slow moving cleaner.

Then I decided to check the in-line filter on the water line that's connected to the cleaner. I found what appears to be pieces of black plastic in the filter (see photo). Now, I am wondering if a larger piece of plastic may be stuck inside the water line, therefore decreasing the water pressure to the cleaner, but when I unscrewed the water line from the jet on the wall, the water feels like its coming out forcefully, so not sure it's the water pressure.

Any other items I can check?

Thanks,
Those black pieces look to be broken parts of that fitting that was replaced. Probably got into the impeller when the broken part was removed. There may be more stuck in the impeller. You can remove the 6 bolts with a 1/2" wrench and the front of the pump will come off and the impeller is right behind it. Clean and lubricate the thin O ring to replace the front.
 
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