I was wondering if someone could give me some tips on re-stablishing connection from the EasyTouch and Intelliflo. The pump operates manually with the buttons on it however the panel outside and inside will not control it. When I open my ScreenLogic app on my Mac is says "Pump 1 - Lost Communication". It there a setting on the pump itself I have to reset? Thank you in advance for any help.
Intelliflo lost communication to EasyTouch 8
- Thread starter Bdurdin65
- Start date
- May 3, 2014
- 58,693
- Pool Size
- 6000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Check that the communications cable is securely seated at the pump. Also in the ET box if the pump end does not solve it.
Also be sure the ET is not in ‘Service ‘ mode.
Also be sure the ET is not in ‘Service ‘ mode.
I removed the cable and re-connected it securely. It is connected at ET panel securely as well. ET is in AUTO mode. On my inside panel I went the the menu to try and reset the system but that didn't work.
- Jun 12, 2011
- 3,767
- Pool Size
- 19500
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pureline Crystal Pure 60,000
I have an Intelliflo controlled by a solar touch that does that occasionally. Like any other electronic device, I usually find it works to shut off all power and then restore it.
65,
What happened just before you found the problem? Were you doing anything inside the ET or reprogramming?
If ScreenLogic is working then the com port on the main EasyTouch board must be working. I would make sure ScreenLogic is working by doing something like turn on the pool light and make sure the the light comes on.
When the ET is talking with the pump, the pump's controls will not work and the display will say "Display Not Active"...
I would go into the Menu, Settings, IntelliFlo, Pump #1, and make sure the right pump model shows up.. In my case it says VS..
You can shut off the main breaker that powers your EasyTouch, wait 30 seconds and then power everything back up.. I doubt it will help , but worth a try..
After that I would think the com chip in the pump is bad.. We have seen pics of the connector where the cable plugs into the pump, where one of the pins had corroded away..
Thanks,
Jim R.
What happened just before you found the problem? Were you doing anything inside the ET or reprogramming?
If ScreenLogic is working then the com port on the main EasyTouch board must be working. I would make sure ScreenLogic is working by doing something like turn on the pool light and make sure the the light comes on.
When the ET is talking with the pump, the pump's controls will not work and the display will say "Display Not Active"...
I would go into the Menu, Settings, IntelliFlo, Pump #1, and make sure the right pump model shows up.. In my case it says VS..
You can shut off the main breaker that powers your EasyTouch, wait 30 seconds and then power everything back up.. I doubt it will help , but worth a try..
After that I would think the com chip in the pump is bad.. We have seen pics of the connector where the cable plugs into the pump, where one of the pins had corroded away..
Thanks,
Jim R.
Yes I can turn all waterfall pumps, lights, etc. on with Screenlogic. I'll try the pins in the connector and make sure they're ok.
Well I pulled the plug and blew air on the female and male ends, plugged it back in snug and all seems to be good. Thank you for all the advise. I guess something got corroded in there or something. Maybe some contact cleaner is needed.
B,
That is Excellent!!!!
We appreciate the follow up, as it could well help others that might have the same issue in the future.
I like the idea of contact cleaner for sure..
How old is the pump???
Thanks,
Jim R.
That is Excellent!!!!
We appreciate the follow up, as it could well help others that might have the same issue in the future.
I like the idea of contact cleaner for sure..
How old is the pump???
Thanks,
Jim R.
Jim,
The pump is pretty old. The previous homeowner built the pool, so I would say at least 8-10 years old. What's life expectancy? I'm replacing motors in the Whisperflo waterfall pumps currently as the bearings are getting loud.
The pump is pretty old. The previous homeowner built the pool, so I would say at least 8-10 years old. What's life expectancy? I'm replacing motors in the Whisperflo waterfall pumps currently as the bearings are getting loud.
B,
I would expect an IntelliFlo pump to last a minimum of ten years and would think 15 years would be normal..
Jim R.
I would expect an IntelliFlo pump to last a minimum of ten years and would think 15 years would be normal..
Jim R.