Hoping for a simple resolution!
Just met with Pool Company for pool school, but having issues with the panel login.
We set up the login and initially logged in. After the first time logging into the panel, subsequent attempts to login at the panel failed.
Tried Intellicenter 2 app, but could not log in. Still could connect to pool locally from that app.
Thought it might be the Intellicenter 2 app, so we downloaded the original Intellicenter app. We could log in and see both a local and remote selection, but remote was "Offline".
Several more attempts to login at panel to bring online failed.
Pentair rep recommended to reset password from app/web and then try that new password at panel.
Same results.
I can access locally but login at panel fails and therefore remote access is not online.
Network strength at the panel is excellent and mobile/web is turned on.
Any recommendations???
Thanks!
Just met with Pool Company for pool school, but having issues with the panel login.
We set up the login and initially logged in. After the first time logging into the panel, subsequent attempts to login at the panel failed.
Tried Intellicenter 2 app, but could not log in. Still could connect to pool locally from that app.
Thought it might be the Intellicenter 2 app, so we downloaded the original Intellicenter app. We could log in and see both a local and remote selection, but remote was "Offline".
Several more attempts to login at panel to bring online failed.
Pentair rep recommended to reset password from app/web and then try that new password at panel.
Same results.
I can access locally but login at panel fails and therefore remote access is not online.
Network strength at the panel is excellent and mobile/web is turned on.
Any recommendations???
Thanks!