IC40 Producing Stuck @ 100% Production

SaltyBHouston

Silver Supporter
Jan 25, 2022
25
Houston, Texas
Pool Size
15000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
I am having trouble with my IC40 constantly producing @ 100%. I have tried to turn it down via Screenlogic and EasyTouch and the lights on the cell will not reduce to the appropriate level. I disabled the cell in EasyTouch and tried to use the manual buttons to turn down the cell and nothing happens.

The cell is +- 5 months old, I asked the PB to come out a few weeks ago when the cell was reading salt level @ 9900, they told me that I needed to acid wash the call and that falls under preventative maintenance which is not covered.

On inspection, there is what I consider to be a small amount of scale on two of the plates. I ordered the fittings to do the acid wash but have not done it yet.

I am doing my best to control the FC by adjusting the pump run time. What am I missing?


20220617_082451.jpg
 

mknauss

Mod Squad
TFP Expert
Bronze Supporter
May 3, 2014
50,775
Laughlin, NV
Pool Size
6000
Surface
Fiberglass
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
Try disconnecting the RS485 wires from the J20 comm port. Remove power from the ET before doing it. Then see if you can control the IC from its control panel.
 
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JamesW

TFP Expert
Mar 2, 2011
31,459
The cell is +- 5 months old, I asked the PB to come out a few weeks ago when the cell was reading salt level @ 9900, they told me that I needed to acid wash the cell and that falls under preventative maintenance which is not covered.
That's nonsense.

It's a warranty issue that they need to handle.

If they won't do anything, file a warranty claim directly with Pentair.
 

SaltyBHouston

Silver Supporter
Jan 25, 2022
25
Houston, Texas
Pool Size
15000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
That's nonsense.

It's a warranty issue that they need to handle.

If they won't do anything, file a warranty claim directly with Pentair.
Thanks, thats how I felt at the time. I decided I would clean the cell to remove that excuse and call them back out. Now I have more grounds to support my concerns with the cell.
 
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