We met with our third PB salesman yesterday evening. It was an amazingly positive experience. They designed exactly what we didn't know we wanted and after seeing his creation were blown away with the shape size and depth as well as all the drains to the street etc. Other builders left out.
He tried very hard to talk us out of saltwater pool. He claimed it was equipment replacement cost and just the salt residue left on everything around the pool causing rust etc.
He mentioned something about online reviews only being left by people who were unhappy with their pools and the ones who loved them never posted.
So naturally the first thing I did was look up these reviews.
Some loved their pools. The troubling thing is I couldn't find many reviews for many years after installation. One went back to 2016 and that particular reviewers pool was basically cracking and sinking everywhere.
The even more troubling things was... This is a local Spring, TX storefront of a huge national PB and there is no bbb accreditations at all.
Should I run away from this builder?
Are we allowed to share pool builders names on this forum because it looks like there are a lot of Houston area members and I would love some recommendations.
He tried very hard to talk us out of saltwater pool. He claimed it was equipment replacement cost and just the salt residue left on everything around the pool causing rust etc.
He mentioned something about online reviews only being left by people who were unhappy with their pools and the ones who loved them never posted.
So naturally the first thing I did was look up these reviews.
Some loved their pools. The troubling thing is I couldn't find many reviews for many years after installation. One went back to 2016 and that particular reviewers pool was basically cracking and sinking everywhere.
The even more troubling things was... This is a local Spring, TX storefront of a huge national PB and there is no bbb accreditations at all.
Should I run away from this builder?
Are we allowed to share pool builders names on this forum because it looks like there are a lot of Houston area members and I would love some recommendations.